Month: July 2024

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Can Empty Ink Cartridges Damage Print Heads?

Keeping your printer in good working order can help your company avoid productivity losses and unnecessary repair costs. One of the most damaging things you can do to your printer is to leave an empty ink cartridge in it, or to let a cartridge run dry while you’re printing. An empty cartridge can damage and clog the print heads of a printer. At best, you’ll have to replace the cartridge and perform some maintenance, but you could end up damaging the print head to the point where it needs to be replaced. Heat Damage The ink in the cartridge serves two purposes in thermal inkjet printers. It first and foremost provides pigmentation for printed imagery. Second, it serves as a cooling agent for the printer head. Thermal inkjet printer heads include a small heating element that vaporises a small amount of ink to create a steam bubble inside the nozzle and generate the force needed to push a droplet through the nozzle onto the paper. Without ink to act as a coolant, the element in the print head can begin to burn out and cause permanent damage, necessitating the replacement of the entire print head. Vacuum Seal Damage A piezoelectric vacuum system is used in Epson printers. The piezoelectric crystal is located in the nozzle rather than a heating element. When a current is applied to the crystal, it vibrates, allowing ink to drip into the nozzle before the seal is closed again. When the cartridge is empty and the printer is turned on, air is drawn past the crystal, causing the vacuum seal to break. As a result, even replacing the cartridge will yield poor results – or none at all – until the vacuum is restored by forcing air out of the head. Clogged Print Head Leaving an empty cartridge in the printer can cause clogs, which can impede performance and potentially damage the print heads over time. However, if the printer is not used for an extended period of time or with an empty cartridge, the ink residue on the head can dry out. This causes ink clots on the head, which can clog the system and cause poor performance. Many printers have a head-cleaning mode that can clear clogs at the cost of wasted ink. However, if these modes are insufficient to clear the clogs, all you do is waste ink and risk causing long-term damage to the heads by forcing more ink through them than during normal operation. Preventative Measures It is fairly simple to avoid damage caused by empty cartridges. The simplest method is to not let the cartridges run dry; your computer will usually notify you when your ink cartridge is low. If not, you can usually tell by the appearance of white streaks, faded colours, or other signs of poor print quality. You reduce the risk of print head damage by replacing cartridges when they are low rather than empty. If you’re not going to use your printer for a long time or it will be a long time before you replace an empty cartridge, you should save the print head. Remove the printer head and place it in a plastic bag with little air and a few drops of water to keep moisture in the bag. This prevents the head from drying out and clogging during extended periods of inactivity. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

31/07/2024 0

Printer Won’t Print in Windows Virtual PC

With Virtual PC, you can connect virtual machines to printers via USB or network connections. Because Windows 8 uses an application called Hyper-V for virtual machines, the Virtual PC tool is only available on computers that are natively running Windows 7 or earlier. A number of factors, such as printer hardware issues, incorrect printer settings, driver incompatibility, or faulty network settings, can prevent a printer from operating properly when connected to a virtual machine. Check Hardware Before delving into your printer’s drivers, settings, and software to troubleshoot a problem, check the printer hardware for issues. Check that the printer is connected to a power source and turned on. Check the built-in screen of your printer for error messages such as printer jams, low ink, or connection problems. If you’re printing from a computer running a virtual machine, make sure the USB cable is secure. Printer Setup If you want to connect a USB printer, launch Virtual PC, click on “USB,” and then select “Attach.” Choose a name for your printer. Install the printer drivers on the guest operating system next. Printer drivers can be found on the installation disc that came with your printer. You can also look for drivers on the printer manufacturer’s website. After ensuring that the correct drivers are installed, click on “USB,” then “Release,” and finally the name of your printer. Select “Restart” from the “Action” menu. Reboot your virtual machine and try printing the document again. Check Drivers Check the website of your printer manufacturer to see if your printer drivers are supported by your guest operating system. One of the benefits of Virtual PC, for example, is that you can run a Windows XP virtual machine on a newer computer. You can run legacy software that is incompatible with Windows Vista or Windows 7 on your Windows XP installation. Windows XP, on the other hand, may be too old to recognise your printer drivers. Review Network Settings If you want to print from a network printer, start Virtual PC and log in to your virtual machine. Go to the “Control Panel” and select “Printers.” Choose “Network Printer” from the “Add Printer” menu. Click “Next” after selecting your printer from the list of available devices. You may be prompted to install additional software by the setup wizard. Enter your administrative username and password after clicking “Install Drivers.” After you’ve installed the drivers, click “Finish.” *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

26/07/2024 0

How to Find the IP Address of a Local Printer in Vista

Sharing a printer across a local network provides several advantages for small businesses, the most notable of which are increased functionality, effective cost distribution, and convenience. Because most small businesses place low demands on their printers, as opposed to the high-output demands common in medium- and large-scale operations, putting the printer on a local network is cost-effective. To do so, however, the printer must be assigned an Internet Protocol address. The same method can be used to find your printer’s IP address on all three versions of the Vista operating platform designed for business use – Business, Enterprise, and Ultimate. 1.Open the Windows Start menu by clicking “Start.” Select “Printers and Faxes” from the “Settings” menu. 2.On the “Printers and Faxes” screen, locate your network printer. Right-click the device and select Properties. 3.From the pop-up menu, select “Properties.” 4.Click the “Ports” tab to view the IP address of your printer. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

25/07/2024 0

What Causes a Printer to Print Blank Copies?

Running a profitable business necessitates careful cost-cutting. When you look over a printed presentation, reference document, or other business content and find unexpected blank pages, you’ve wasted paper that could have been put to better use. Examine your entire printing process for problems in your hardware before your documents even reach it to trace the source of your output defects. Sealed Cartridge When you first unbox and install a new or remanufactured toner cartridge, one of the final steps before inserting it into a laser printer is to remove a seal that prevents toner from exiting the cartridge while in transit. If you install the cartridge without removing the seal, paper will pass through the print mechanism but no image will appear. Your output should return to normal after you remove the seal. Most printer manufacturers make this type of removable protection with a bright orange or other easily visible colour pull ring. Paper Misfeed Paper that is too thin or too moist from humidity exposure can misfeed in the printer, causing extra sheets to exit the device. These types of misfeeds can also occur when the paper supply is insufficient for the pickup mechanism to feed sheets smoothly out of the input tray. Examine your supply trays for signs of problematic paper and replace it with better stock, or reload input drawers, to ensure that the machine feeds properly. Accidental Output When you print a website page, your browser may split the content into subsequent pages that appear blank because the length of the material exceeds the printable height of your current sheet size. You may be able to capture the page on a single sheet if you use longer paper (legal or even tabloid). Check for stray carriage returns or page breaks that force the application to add a blank page in the middle or end of the document when printing from word processing software. Blank Document Page Some documents purposefully include blank pages. A reference work may begin each chapter on the right-hand page by using strategically placed blanks. Because the original printed version cut costs on its four-color exterior, a PDF brochure may include blank inside front and back covers. You may be able to omit blanks by activating a printing preference depending on the application from which you’re printing. If your software does not provide this option, you can manually scan the file, noting where the blanks appear and skipping those pages when printing. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

24/07/2024 0

Is It Okay to Not Use My Laser Printer Often?

With the increased use of the Internet as a business medium, many companies’ printing requirements have shrunk to monthly invoices or the occasional formal correspondence. If your company only requires occasional printing, a laser printer may be the best option. A laser printer’s method of producing a printed page makes it a dependable occasional-use printer. Inkjet The issue with using inkjet printers for occasional printing stems from the ink’s composition. Anyone who has attempted to write with an uncapped ball-point pen will understand the difficulties associated with unused, dried-out ink cartridges. Inkjet printer cartridges contain an oil-ink mixture that lubricates the printing mechanism during the printing process. Long periods of inactivity cause the oil in the mixture to evaporate, and the exposed print heads can develop a film of dried ink that must be cleaned before the printer will produce presentable output. Expiring Cartridges At least one printer manufacturer, HP, extends the useful life of inkjet cartridges by embedding an expiration date into each cartridge. Once the cartridge’s expiration date has passed, the printer no longer recognises its presence and will not operate. According to HP, the expiration date protects customers by preventing old or possibly congealed ink from damaging the printer’s mechanism. Laser Printing When a document is sent to a laser printer, a copy of the document is “drawn” with a laser on an electrostatic imaging drum. The toner cartridge contains carbon powder, which adheres to the charged areas of the imaging drum as the drum rotates. As the drum rotates through the paper feed path, the carbon powder is transferred to a blank piece of paper. Finally, an intensely hot fusing element melts the powder onto the paper, permanently bonding the image to the paper before it is ejected from the printer. Powder’s Advantage The powdered toner in a laser printer is stored in an airtight dispenser, which protects the toner from excessive humidity or other conditions that can reduce toner longevity. When used infrequently over the course of several years, a laser printer requires no additional maintenance and suffers no degradation in performance. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

22/07/2024 0

How to Test a Printer Driver

When you install a printer on your work PC, Windows 7 automatically searches for and instals an appropriate driver. Furthermore, Windows includes a handy function that allows you to arrange an automated update for finding new device drivers. If the device is operational and the Windows Update capability is enabled, your PC should have the latest recent drivers. You can enter the Devices and Printers Control Panel to test the printer driver. 1.Select “Devices and Printers” from the “Start” menu. 2.Right-click the printer you want to inspect and select “Printer Properties.” 3.At the top of the “Properties” dialogue box, pick the “General” tab, then the “Print Test Page” button. If the driver is functioning properly, a test page will print successfully. If the test print fails, ensure that the USB cable connecting the computer and the printer is securely connected. Contact the manufacturer’s customer support department for additional troubleshooting if the cable is secure. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

18/07/2024 0

My Paper Gets Creases When Trying to Print

Whether you use a laser or inkjet printer, you’re bound to run into occasional printout anomalies, such as paper jams and creased sheets of paper when you try to print. A variety of factors can contribute to printer malfunctions, the majority of which can be easily resolved without extensive technical knowledge. Stuck Objects If your printer is in a high-traffic area of the house, such as a family room or bedroom, little things may become stuck in its printing path. These things can take many shapes, including insect bits, lint, paper clips, and fingernails, and can easily become stuck in the mechanics that feed paper through the printer.One way this type of issue expresses itself is through crooked prints. Place a single letter-size sheet of firm paper material, such as a file folder, into the printer tray and execute a one-page print job that runs the material through the printer instead of having the printer serviced. If a little object is causing the creases in your printouts, the harder stock of paper may be able to dislodge it. Paper Feed When you try to print, your printer’s paper feed tray may be to blame for creases or other output irregularities. Most paper-feed issues lead the printer to stop printing and report a paper-jam failure, although this is not always the case. Some printers will finish the task, but the paper will have small flaws, such as wrinkles. These types of paper-feed occurrences are possible if the printer’s paper-feed tray brackets or guides are not securely positioned against the edges of the installed printer sheets. To reduce the chances of printer malfunctions, make sure the guides and brackets are securely in place each time you insert paper. Paper Supply Just because the top sheet of paper in your printer’s paper holder is smooth and free of blemishes doesn’t guarantee the rest of the stack is. Paper mills may create sheets of paper with small flaws, such as wrinkles or creases. Because most users load huge volumes of paper into a printer’s paper feed tray at once, it is impossible to develop the habit of inspecting each sheet of paper for these types of faults. If your printer generates a creased printout, check the tray to determine if the next sheet of paper is in the same condition. Remove the faulty sheets and replace them with smooth, wrinkle-free sheets. Considerations If your troubleshooting methods do not resolve your printer’s output of blemished printouts, more serious actions may be required. Printer issues like these may require printer components that can only be repaired by a certified repair technician. Extensive repairs can sometimes cost more than the printer’s purchase price; in some cases, purchasing a new printer is more cost effective. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

17/07/2024 0

How to Store Paper So Printing Problems Don’t Happen

Paper jams and printing problems are huge sources of frustration for employees, IT staff and employers. Productivity decreases when staff members must focus their attention on clearing paper jams or troubleshooting a printer. Proper storage of printer paper can help prevent these issues from occurring. All staff members should be trained and aware of these guidelines. When the office works together and is adequately educated on the equipment, productivity will remain high by eliminating unnecessary printer repairs. 1.Locate an area to store printer paper. “You need a space that stays cool and dry. Heat and humidity will cause the paper to curl up; this is what can cause paper jams. Printer paper needs to be perfectly flat, with not even the slightest curl to be properly fed into the printer,” says Mike Canaan, a senior PC technician for Dewberry and Davis in Raleigh, North Carolina. Examples of good storage spaces include a cabinet near the printer or an indoor storage closet. A room that is slightly cooler than the office environment is ideal. 2.Place the printer paper in the desired spot. Reams can be stored vertically or horizontally. When not in their boxes, reams should be stored in orderly stacks on flat surfaces. Uneven surfaces might press a bend into the paper, perhaps causing a paper jam. “People in office environments frequently make the mistake of placing single reams of paper on uneven surfaces or on top of objects,” Canaan says. 3.If possible, load the printer with full reams of paper. Partial ream storage exposes exposed paper to the chance of deterioration, which will cause printing issues later on. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

16/07/2024 0

Printer Won’t Print More Than One Job

Print job issues can be aggravating and slow down your productivity, especially if you use a single printer for your entire network or need to print as part of your workflow. If your printer refuses to print more than one job, troubleshooting will be influenced by factors such as whether your printer is networked or stand-alone, the software application you use to generate print jobs, the contents of your print queue, and any error conditions or hardware-related problems that may be interfering with printing. Connection Printers can be standalone (attached to your computer directly) or networked. If your printer is linked directly, make sure the connection wire is not frayed and that the printer is plugged in and turned on. If your printer is networked, make sure it is turned on and that the network cable is connected. Check the print server to check it is operational. Send a test print from another machine on the network to determine whether the issue is with the printer or your PC. Equipment Look for an error message on the printer’s display. If the display displays a paper jam, you must clear it before proceeding with any subsequent print jobs. Check the application from which you sent the print job to see if any error messages or message boxes are awaiting your action to continue, as these may cause your print jobs to stop. Turn off your printer and disconnect it from the power supply for 30 seconds or more before reconnecting and turning it back on. Flashing lights on your printer may indicate a hardware problem, so consult your printer’s manual to troubleshoot. Queue Your print queue displays the status of both the queue, which may be hung, and all tasks submitted to the printer. If the print queue is in Error mode, as indicated by the title bar, you must utilise the Task Manager to terminate the application and resume printing. Examine the job statuses in the queue to discover whether any are pending, paused, have an error, or are stuck. Cancel any stalled or incorrect tasks in the queue and re-submit them to the printer, beginning with the first item in the queue, as this is the one most likely to be causing a problem when just one job will print. If the issue persists, clear the queue. Software The issue could be caused by the software application you used to create the print job, such as Word or Excel. Exit the application, restart it, and then resubmit the print jobs. Your printer driver could possibly be the source of the error, especially if you’ve exhausted all other possibilities and the problem still persists. Install the printer drivers again and print a test page. If everything else fails, take the printer to a technician to be repaired. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

15/07/2024 0

How to Clean a Clogged Stylus Printer

To produce professional-looking letters and other business projects, the Epson Stylus ink jet printer combines black, blue, yellow, and magenta inks. If your Epson Stylus printer stops operating or only produces specific colours, the ink cartridges may be clogged. When you don’t use the printer for an extended period of time, the ink cartridges can become clogged. Dried ink accumulates within the cartridge nozzles, making fresh ink unable to pass through. Epson Stylus printers include a utility for detecting and clearing clogged cartridges. 1.On the Epson Stylus printer, press and hold the cleaning button. This button is usually found on the top or front of the printer, however the location varies depending on the model. The cartridge cleaning cycle will commence after three seconds. Cleaning will take about two minutes. 2.When the first cycle is finished, repeat the cleaning cycle. 3.To test the ink quality, print a test page. If there are no errors on the test page, such as faded ink, striping, or missing colors, no further cleaning is required. Continue cleaning if you find any errors.. 4.Select “Control Panel” and then “View devices and printers” from the Windows “Start” menu. Double-click the Epson Stylus printer to open it. 5.”Nozzle Check” should be selected. Wait for the printer to test the nozzles on the ink cartridges. Select “Clean.” 6.To clean an ink cartridge, select “Color,” “Black,” or “Both.” This is a high-intensity cleaning method for removing more serious clogs. 7.Recheck and clean the nozzles until the test page prints correctly. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

12/07/2024 0

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