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How to Test a Printer Driver

When you install a printer on your work PC, Windows 7 automatically searches for and instals an appropriate driver. Furthermore, Windows includes a handy function that allows you to arrange an automated update for finding new device drivers. If the device is operational and the Windows Update capability is enabled, your PC should have the latest recent drivers. You can enter the Devices and Printers Control Panel to test the printer driver. 1.Select “Devices and Printers” from the “Start” menu. 2.Right-click the printer you want to inspect and select “Printer Properties.” 3.At the top of the “Properties” dialogue box, pick the “General” tab, then the “Print Test Page” button. If the driver is functioning properly, a test page will print successfully. If the test print fails, ensure that the USB cable connecting the computer and the printer is securely connected. Contact the manufacturer’s customer support department for additional troubleshooting if the cable is secure. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

18/07/2024 0

My Paper Gets Creases When Trying to Print

Whether you use a laser or inkjet printer, you’re bound to run into occasional printout anomalies, such as paper jams and creased sheets of paper when you try to print. A variety of factors can contribute to printer malfunctions, the majority of which can be easily resolved without extensive technical knowledge. Stuck Objects If your printer is in a high-traffic area of the house, such as a family room or bedroom, little things may become stuck in its printing path. These things can take many shapes, including insect bits, lint, paper clips, and fingernails, and can easily become stuck in the mechanics that feed paper through the printer.One way this type of issue expresses itself is through crooked prints. Place a single letter-size sheet of firm paper material, such as a file folder, into the printer tray and execute a one-page print job that runs the material through the printer instead of having the printer serviced. If a little object is causing the creases in your printouts, the harder stock of paper may be able to dislodge it. Paper Feed When you try to print, your printer’s paper feed tray may be to blame for creases or other output irregularities. Most paper-feed issues lead the printer to stop printing and report a paper-jam failure, although this is not always the case. Some printers will finish the task, but the paper will have small flaws, such as wrinkles. These types of paper-feed occurrences are possible if the printer’s paper-feed tray brackets or guides are not securely positioned against the edges of the installed printer sheets. To reduce the chances of printer malfunctions, make sure the guides and brackets are securely in place each time you insert paper. Paper Supply Just because the top sheet of paper in your printer’s paper holder is smooth and free of blemishes doesn’t guarantee the rest of the stack is. Paper mills may create sheets of paper with small flaws, such as wrinkles or creases. Because most users load huge volumes of paper into a printer’s paper feed tray at once, it is impossible to develop the habit of inspecting each sheet of paper for these types of faults. If your printer generates a creased printout, check the tray to determine if the next sheet of paper is in the same condition. Remove the faulty sheets and replace them with smooth, wrinkle-free sheets. Considerations If your troubleshooting methods do not resolve your printer’s output of blemished printouts, more serious actions may be required. Printer issues like these may require printer components that can only be repaired by a certified repair technician. Extensive repairs can sometimes cost more than the printer’s purchase price; in some cases, purchasing a new printer is more cost effective. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

17/07/2024 0

How to Store Paper So Printing Problems Don’t Happen

Paper jams and printing problems are huge sources of frustration for employees, IT staff and employers. Productivity decreases when staff members must focus their attention on clearing paper jams or troubleshooting a printer. Proper storage of printer paper can help prevent these issues from occurring. All staff members should be trained and aware of these guidelines. When the office works together and is adequately educated on the equipment, productivity will remain high by eliminating unnecessary printer repairs. 1.Locate an area to store printer paper. “You need a space that stays cool and dry. Heat and humidity will cause the paper to curl up; this is what can cause paper jams. Printer paper needs to be perfectly flat, with not even the slightest curl to be properly fed into the printer,” says Mike Canaan, a senior PC technician for Dewberry and Davis in Raleigh, North Carolina. Examples of good storage spaces include a cabinet near the printer or an indoor storage closet. A room that is slightly cooler than the office environment is ideal. 2.Place the printer paper in the desired spot. Reams can be stored vertically or horizontally. When not in their boxes, reams should be stored in orderly stacks on flat surfaces. Uneven surfaces might press a bend into the paper, perhaps causing a paper jam. “People in office environments frequently make the mistake of placing single reams of paper on uneven surfaces or on top of objects,” Canaan says. 3.If possible, load the printer with full reams of paper. Partial ream storage exposes exposed paper to the chance of deterioration, which will cause printing issues later on. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

16/07/2024 0

Printer Won’t Print More Than One Job

Print job issues can be aggravating and slow down your productivity, especially if you use a single printer for your entire network or need to print as part of your workflow. If your printer refuses to print more than one job, troubleshooting will be influenced by factors such as whether your printer is networked or stand-alone, the software application you use to generate print jobs, the contents of your print queue, and any error conditions or hardware-related problems that may be interfering with printing. Connection Printers can be standalone (attached to your computer directly) or networked. If your printer is linked directly, make sure the connection wire is not frayed and that the printer is plugged in and turned on. If your printer is networked, make sure it is turned on and that the network cable is connected. Check the print server to check it is operational. Send a test print from another machine on the network to determine whether the issue is with the printer or your PC. Equipment Look for an error message on the printer’s display. If the display displays a paper jam, you must clear it before proceeding with any subsequent print jobs. Check the application from which you sent the print job to see if any error messages or message boxes are awaiting your action to continue, as these may cause your print jobs to stop. Turn off your printer and disconnect it from the power supply for 30 seconds or more before reconnecting and turning it back on. Flashing lights on your printer may indicate a hardware problem, so consult your printer’s manual to troubleshoot. Queue Your print queue displays the status of both the queue, which may be hung, and all tasks submitted to the printer. If the print queue is in Error mode, as indicated by the title bar, you must utilise the Task Manager to terminate the application and resume printing. Examine the job statuses in the queue to discover whether any are pending, paused, have an error, or are stuck. Cancel any stalled or incorrect tasks in the queue and re-submit them to the printer, beginning with the first item in the queue, as this is the one most likely to be causing a problem when just one job will print. If the issue persists, clear the queue. Software The issue could be caused by the software application you used to create the print job, such as Word or Excel. Exit the application, restart it, and then resubmit the print jobs. Your printer driver could possibly be the source of the error, especially if you’ve exhausted all other possibilities and the problem still persists. Install the printer drivers again and print a test page. If everything else fails, take the printer to a technician to be repaired. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

15/07/2024 0

How to Clean a Clogged Stylus Printer

To produce professional-looking letters and other business projects, the Epson Stylus ink jet printer combines black, blue, yellow, and magenta inks. If your Epson Stylus printer stops operating or only produces specific colours, the ink cartridges may be clogged. When you don’t use the printer for an extended period of time, the ink cartridges can become clogged. Dried ink accumulates within the cartridge nozzles, making fresh ink unable to pass through. Epson Stylus printers include a utility for detecting and clearing clogged cartridges. 1.On the Epson Stylus printer, press and hold the cleaning button. This button is usually found on the top or front of the printer, however the location varies depending on the model. The cartridge cleaning cycle will commence after three seconds. Cleaning will take about two minutes. 2.When the first cycle is finished, repeat the cleaning cycle. 3.To test the ink quality, print a test page. If there are no errors on the test page, such as faded ink, striping, or missing colors, no further cleaning is required. Continue cleaning if you find any errors.. 4.Select “Control Panel” and then “View devices and printers” from the Windows “Start” menu. Double-click the Epson Stylus printer to open it. 5.”Nozzle Check” should be selected. Wait for the printer to test the nozzles on the ink cartridges. Select “Clean.” 6.To clean an ink cartridge, select “Color,” “Black,” or “Both.” This is a high-intensity cleaning method for removing more serious clogs. 7.Recheck and clean the nozzles until the test page prints correctly. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

12/07/2024 0

6 Troubleshooting Steps for Printing Over VPN

Using a VPN service means that all your network traffic is rerouted through some remote network for privacy. This prevents your wireless printer from connecting to your computer via using a local network. As a result, you are unable to use your printer for the desired printing job. What to do? Printing documents and other files remotely is an easy job, whether you want the documents to be printed from a printer that is placed in the room next door or half-way around the globe. You won’t need to set up the Internet Printing Protocol (IPP) or allow it to be connected through your firewall. Why Use a Wireless Printer? Many new printers that are being marketed are now capable of connecting to the internet services via Wi-Fi. If you’re someone who requires a printer for various printing jobs multiple times, you don’t have to buy different printers for each computing device. You can simply get a wireless printer and it will solve the issue. Troubleshooting Steps for Printing over VPN Wireless printers enable you to send and print documents using only your local network. This means that if you want to print files from the Internet, you’ll have to find another alternative. Using ExpressVPN, CyberGhost VPN, or any other excellent VPN server with split tunnelling is a fantastic alternative. Let us investigate further solutions to this problem. 1. Adjust Your VPN Settings Connecting your computer to a wireless printer is a breeze with some VPNs, such as NordVPN. You simply need to change the settings on your devices. Simply enable the use of local network resources in the settings of your VPN service. Once activated, this option allows you to connect your printer to other devices via your local network without having to disable your VPN. 2. Using the IP Address If you are using macOS and are unable to complete the aforementioned settings, you can connect and use your wireless printer by utilising the IP address of your computer devices. When you connect your devices using IP addresses, your printer status will be online even if your computer is connected to your VPN. 3. Using Router Software If you haven’t connected to your VPN server via the computer software provided by your provider, you should think about it. These conventional VPN servers are adequate for the majority of uses, but using a wireless printer is not one of them. Such VPN clients are not suited if you use local devices such as wireless printers. As a result, switching your VPN’s router software to another client may assist you in printing over a VPN. This occurs because when you use your VPN services via your Wi-Fi router, any devices connected to the Wi-Fi connection, including your wireless printer, are immediately connected to the same remote VPN server. 4. Split Tunneling Feature When you connect to the internet using your VPN client, all network traffic is routed through a VPN tunnel. Its purpose is to add an extra degree of security, but it stops your data from being sent to external sites. Finally, it prevents you from printing over VPN. As a result, VPNs such as ExpressVPN include a feature called as Split tunnelling. As the name implies, this capability can divide your network traffic into two parts: private data sent through the VPN and public data routed locally. You’re in luck if your VPN client supports split tunnelling. You have complete control over which software or applications on your computer or Android smartphone can transfer data information via the VPN. This allows you to organise all of the software and data transmission paths. 5. Use Google Cloud Print Another solution is to circumvent all VPN limitations in order to utilise your wireless printer. There is no need for your devices to be connected for this. Google Cloud Print is clearly the best and most valid option among the current remote printing services. It is well-known and easily accessible. 6. Using a Wired Connection If you are unable to use any of the preceding options, there is a workaround. Simply connect your printer to the computer using a wired connection cable. Conclusion “Printing over VPN” is possible through a variety of methods. Some of the best and simplest are given above. If you follow these procedures one by one and determine which option works best for you, you have a 90% probability of quickly printing your desired papers and other files. With so many solutions and fixes available, you’ll be fine tackling those printing challenges. Just remember that no matter what problems you’re facing, there are always a variety of answers. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

11/07/2024 0

What is a laser printer?

A laser printer is a common form of computer printer that use non-impact photocopier technology in which no keys strike the paper. When a document is sent to the printer, a laser beam uses electrical charges to “draw” the document on a selenium-coated drum. Toner, a dry powder form of ink that sticks to the charged picture on the drum, is then applied to the drum. The toner is applied to a piece of paper and fused to it with heat and pressure.. In the mid-1980s, the laser printer became popular as a standalone printer for use with personal computers. It usually took the place of a dot matrix printer or a non-impact inkjet printer. Laser printers are still frequently attached to a single PC, but many are also linked to local area networks (LAN), which support workgroups or entire departments. In some circumstances, a laser printer is utilised as a multifunction peripheral that can print, scan, photocopy, and fax. These printers are referred to as multipurpose printers (MFP). Their model numbers typically include MFP or MFC for multifunction centre. How a laser printer works Laser printers are suitable for usage in both a home office and a small company office. An Ethernet connection is generally used for office connectivity. A cable or Wi-Fi connection is used to connect a printer to computing devices in a home office or small business. Wi-Fi is also used to link mobile devices to printers in order to print from them. Color laser printers are more expensive than monochrome laser printers since they can handle both black and white and colour printing. Laser printers are typically used for printing, although newer all-in-one printers can operate as a printer, copier, scanner, and fax machine. Many have easy-to-use touchscreen screens. The following steps detail how a laser printer works: 1. A photo, graphic, or text image is supplied to the printer, which starts the process of transferring that image to paper by combining positive and negative static electric charges. 2. A positive charge is applied to the revolving drum. 3. The image is converted into a laser beam by the system’s circuits. 4. The laser beam bounces off a mirror and onto the drum, creating an image by burning a negative charge in the shape of the image. 5. The drum then collects the positively charged toner from the toner cartridge. The toner adheres to the drum’s negatively charged image. 6. The paper that enters the printer is negatively charged. 7. As the paper passes over the drum, the negative charge of the paper pulls toner from the positively charged drum; the toner practically rests on top of the paper. 8. The charge is released from the paper, and a fuser permanently bonds the toner to the paper. 9. The printer releases the printed paper. 10. The electrical charge from the drum is removed, and the excess toner is collected. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

09/07/2024 0

Testing the Network Connection of Your Printer Using the PING Command

The ping command is a Command Prompt command that is used to test the source computer’s ability to reach a specified network target. The ping command is commonly used to test that a computer can connect with a printer across a network. 1. To retrieve the IP address allocated to your printer, print a settings page from your printer (this may vary depending on your system type; please consult your User Guide for more details on Printing a Printer/System Settings Page). 2. The IP address will appear under the ‘Network’ sub-heading. 3.Open up a Command Window: 4.Click on Windows Start Icon. 5.In the ‘Search’ Box or ‘Run’ Box type “CMD”. 6.Click on the ‘CMD’ or ‘Command’ Icon. 7.The Command Prompt Window will now Open. 8.On the first line type PING then IP Address (EG. PING 10.26.76.1) then hit Enter. 9. If the PING command was successful, the printer should begin responding and the response should be visible in the command window. 10.If the PING command has failed you will be advised that the “Request has Timed Out” or that the “Host is Unreachable”. 11.If the PING command fails, the fault could be with the IP address or another network issue; please continue analysing the network problem. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

05/07/2024 0

How to Choose Paper for Printing

You’ve developed the ideal design for that brochure, newsletter, postcard, or band reunion notice. Great. It’s now time to select a paper to round off the bundle. Paper selection is critical in printed products since it influences both the cost and the visual attractiveness of the piece. When selecting a paper, you must define the paper weight, opacity, brightness, and finish. Choose a Paper Weight When it comes to paper weight, the thicker the paper, the heavier the weight (higher lbs). Thicker paper stock is more durable, less prone to wrinkling, and represents a higher level of quality. The most typical paper weight is 20 pounds, but marketing campaigns frequently employ paper weighing between 20 pounds to 32 pounds. 16-20 lb Bond Paper Lightweight paper that is good for internal documents, copy paper or multi-page projects. 24 lb Bond Paper The perfect paper weight for letterhead, reports, or other documents that must withstand handling. 32-36 lb Bond Paper A more substantial and durable paper weight, great for résumés, legal documents or other high quality printed projects. 65 lb Cover Stock Cover stock is a heavy, durable paper stock used for business cards, brochures, folders and project covers. Paper Opacity The paper opacity is used to describe the opaque or transparent qualities of a sheet of paper. Some papers, like translucent vellum, are intentionally transparent and can be layered on top of other papers. Opacity should be considered when understanding the degree to which graphics will show through to the reverse side of the paper. Paper Brightness The appearance of a printed object can be affected by the paper shade it is printed on. A white paper shade can range from a cream color to a hint of blue, with the blue shade often appearing to be the brightest color white. The brightness is a measure of the reflectance of blue light wavelengths on a scale from 0-100. Types of Paper Finishes Here’s a quick rundown of common paper finishes: A smooth finish results from paper passing through sets of rollers during the papermaking process. Bond paper is a relatively high-grade paper stock with a rag content ranging from 25 percent to 100 percent. Vellum has a subtle roughness. An embossed finish provides a molded appearance on the paper’s surface. A linen finish resembles linen cloth. Cockle is a texture similar to homemade paper. Metallic paper is coated with a thin film containing metal or plastic whose color and gloss simulate metal. Coated paper has a coating applied to give the sheet a better appearance. Cast coated paper results in an exceptionally glossy coated finish, usually only on one side. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

04/07/2024 0

Printer Says Offline But Is Connected? Here Are 7 Ways to Fix It

Printer Says Offline But Is Connected? Here Are 7 Ways to Fix It Many Windows 10 users have noticed that the printer seems to be offline even when it is connected and turned on. This article contains a number of strategies that should help you solve this problem. When you want to print a document, photo, or text file, the operating system sends it to the printer and starts printing. For this to happen, the printer must be set to ‘Online.’ When the printer status is Offline, it is unable to communicate with the computer and hence cannot print documents. This is a typical problem that can be quite inconvenient, particularly if you need to print documents rapidly or rely on a printer for your daily work. Why Is My Printer Offline? For a variety of reasons, including connectivity issues and powered-down printers, your computer may display an offline printer status. If your printer displays an offline status, see the solutions detailed in the guide below… 1) Check Your Printer Connection Check the computer-printer connection to see if there is a hardware problem. To begin, turn off and on the printer. Wait a few moments for it to finish. If the printer is connected to the computer through a USB cable, make sure that both ends of the cable are properly connected. Make sure it’s also connected to a working USB port on the PC. If the printer uses a Wi-Fi connection, check to determine if it is connected to your computer network. Check that the printer’s cable is properly connected to the Ethernet port if it is connected to a hard-wired network. If there are no physical problems with the cables, USB ports, or other components, the problem is most likely software-related. 2) Run Windows Troubleshooter As a fast check, use the Windows troubleshooter. Windows has a number of troubleshooters designed to quickly identify and automatically resolve a wide range of computer issues. To start troubleshooting, go to Settings, type “troubleshoot,” and then choose “Troubleshoot” from the list. Select “Printer” from the “Get up and running” section, then click “Run the troubleshooter.” The troubleshooting process will start. Follow the steps to see if it finds any printing problems. Restart the computer to see if the printer problem is resolved. 3) Check Your Printing Settings If you have updated the Windows 10 operating system, Windows Update may have changed the printer settings without your awareness. To check how those precise settings are altered, go to Settings and select “Devices.” From the left pane, select “Bluetooth & other devices,” then from the right pane, click “Devices and printers.” By right-clicking the printer symbol with the green checkmark, you may access the context menu and choose “See what’s printed.” If your printer does not have a green checkmark, right-click on it and choose “Set as default printer.” Right-click again and choose “See what’s printed.” By clicking “Printer,” you can view the “Pause Printing” and “Use Printer Offline” settings. A check mark will appear next to both of them if they are enabled. Now, go to “Printer” and see if 4)Add Second Printer Consider adding a “second printer.” This strategy is only applicable if your printer is network-connected to your computer (and not via USB). To begin, you must know your printer’s IP address. It should be included in the printer’s manual or available on the manufacturer’s website. Go to Settings, then “Devices,” and finally to the “Bluetooth & other devices” section on the left pane. Look for “Devices and printers” under “Related settings” on the right pane and click it. When you right-click the default printer, choose “Printer properties” from the context menu. In the printer properties box, select the “Ports” tab, then click “Add Port…”. If “Add Port…” is greyed out, right-click the printer and select “See what’s printing” from the contextual menu. From the “Printer” menu, choose “Open as administrator.” Then, click “Printer” again and select “Poperties.” Return to the Ports tab; you should now see “Add Port” as an option. In the Printer Ports window, select “Standard TCP/IP Port” and then click “New Port…”. In the Printer Port Wizard window, click “Next.” Make that the printer is turned on and the network is correctly connected and configured. Enter the printer’s IP address and port name for the specified device. Choose “Next.” Follow the steps to see if this fixes the printer problem. 5) Restart The Print Spooler Service Windows Services (services.msc) are used to change how Windows services behave on your system. You can modify a service’s parameters for security, debugging, and performance reasons. One of these is the Print Spooler service. This service manages printer interactions and spools print jobs. If you disable this service, you will be unable to print or see your printers shown on the system. To restart the Print Spooler service, open the Run dialogue box by pressing the Windows key (Win key) + R on the keyboard. You may also acquire it by doing a search for “run” and selecting the “Run” result. Enter “services.msc” in the Run dialogue box and press Enter or click “OK.” Enter “services.msc” in the Run dialogue box and press Enter or click “OK.” A list of services will be displayed. Find and choose the “Print Spooler” service. Select “Restart” from the contextual menu to see if this resolves the printer status issue. 6) Disable VPN Turning off or disconnecting a VPN (Virtual Private Network) fixed the printer status issue for certain customers. If you are using a VPN client, we recommend that you temporarily disable it. Some users have reported that when connected to a VPN, the printer status is displayed as “Offline.” Connect the printer by USB cable or unplug from the VPN before printing papers. You can also fix the problem by changing the VPN configuration settings and granting yourself ‘local network access.’ 7) Re-add Printer This section explains how to uninstall and then reinstall the printer. Windows should install the relevant printer drivers…
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03/07/2024 0

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