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Cut Printing Costs Without Compromising Quality — The Ricoh Way

In every office, one thing remains constant — the need to print, copy, and scan efficiently without burning through the budget. Printing costs often go unnoticed until they start eating into company profits. But here’s the good news: with Ricoh, reducing printing costs doesn’t mean sacrificing quality or productivity. 1. Smarter Printing with Ricoh Technology Ricoh devices are designed with efficiency at their core. From intelligent toner usage to automatic duplex printing, every feature aims to minimize waste and save costs. Ricoh’s ECO Night Sensor and Sleep Mode automatically power down the device when not in use — reducing energy bills while maintaining readiness. 2. High-Yield Toner, Lower Expenses Toner is one of the biggest recurring expenses for businesses. Ricoh’s high-yield toner cartridges are engineered to last longer, ensuring fewer replacements and less downtime. This means you spend less on consumables while maintaining sharp, professional-quality prints every single time. 3. Control and Track Every Print Ricoh’s print management software allows administrators to monitor print activity, set usage limits, and identify high-cost areas. By tracking who prints what, companies can eliminate unnecessary printing and promote smarter usage among employees. Every page counts — and with Ricoh, you’ll know exactly where your printing budget is going. 4. Go Digital, Go Green Ricoh encourages businesses to move toward a paperless environment. With advanced document scanning, cloud integration, and digital storage solutions, you can cut down on paper use while keeping your documents secure and accessible. It’s not just cost-saving — it’s environmentally responsible. 5. Reliable Devices, Less Downtime Frequent breakdowns and service calls are hidden costs that add up over time. Ricoh copiers and printers are built for durability and consistency, minimizing maintenance interruptions and ensuring your team stays productive. Less downtime = more savings. The Ricoh Way: Efficiency Meets Excellence Ricoh’s philosophy is simple: print smarter, not more. By combining innovative technology, reliable performance, and cost-saving design, Ricoh helps businesses achieve the perfect balance between quality and affordability. Whether you’re running a small office or managing a large enterprise, Ricoh solutions are built to deliver consistent performance — and real savings — every day.

29/10/2025 0

From Hardware to Services: Ricoh’s Transition to a Digital Ecosystem

Introduction For decades, Ricoh has been a global leader in imaging and printing technology, known for its dependable multifunction printers and copiers. Yet, as the digital age transforms the way organizations work, Ricoh has embarked on a remarkable journey—from being a hardware manufacturer to becoming a digital services and solutions provider. This evolution reflects a broader industry trend where value creation is increasingly tied to data, connectivity, and recurring service models. Why the Shift Was Necessary The traditional office environment has changed dramatically. The COVID-19 pandemic accelerated the adoption of remote and hybrid work models, leading to a sharp decline in demand for print hardware. Moreover, the rise of cloud-based workflows, document digitization, and artificial intelligence has shifted business priorities. Ricoh recognized that to stay competitive, it needed to move up the value chain—from selling devices to providing integrated digital services that improve business efficiency, security, and collaboration. Strategic Transformation Ricoh’s transformation began with a structural and cultural overhaul: Reorganization into Business UnitsRicoh reorganized its operations into five key areas: Digital Services, Digital Products, Graphic Communications, Industrial Solutions, and Futures. This structure empowered each unit to innovate quickly and respond to customer needs with specialized solutions. Building the Digital EcosystemThe company launched the Ricoh Intelligent Business Platform (RIBP), a cloud-based ecosystem combining workflow automation, data analytics, AI, and document management. This platform helps clients streamline operations, reduce manual processes, and securely manage information across devices and teams. Service-Oriented OfferingsRicoh introduced a suite of managed services—ranging from IT support and cloud infrastructure to intelligent process automation and remote collaboration tools. The shift toward recurring revenue through subscriptions and long-term service contracts has become central to its business model. Maintaining Strength in Hardware While digital services now define Ricoh’s growth strategy, the company continues to invest in its traditional business. Its multifunction devices are increasingly “smart,” featuring built-in cloud connectivity, advanced security, and integration with collaboration platforms such as Microsoft 365 and Google Workspace. This integration ensures Ricoh’s hardware remains relevant in a digital-first world—serving as both a physical and digital touchpoint for information workflows. Cultural and Organizational Change Transitioning from a product-centric to a service-driven organization requires more than new technology—it demands a shift in mindset. Ricoh has focused on: Upskilling employees in IT, data, and customer success roles. Adopting agile project management and co-creation with customers. Encouraging innovation through internal incubators and partnerships with startups. Challenges on the Path The journey has not been without challenges. Building a strong service culture across a company historically grounded in manufacturing requires time and investment. Additionally, Ricoh faces stiff competition from both legacy tech players (like Xerox and Canon) and new digital-native firms offering cloud-based document and workflow solutions. Results and Outlook Despite these hurdles, Ricoh’s efforts are paying off. Digital services now represent a growing share of its total revenue, and the company’s profitability has improved due to recurring income streams. Analysts have praised Ricoh’s agility and clear long-term vision, positioning it as one of the few traditional hardware giants successfully reinventing itself for the digital era. Conclusion Ricoh’s transformation illustrates a powerful lesson in adaptability. By embracing change and investing in digital ecosystems, the company has evolved beyond its legacy of copiers and printers to become a key player in workplace digitalization. In the coming years, Ricoh’s success will likely depend on its ability to continue expanding its service portfolio, strengthening its AI and cloud capabilities, and sustaining innovation in an increasingly connected world.

28/10/2025 0

Ricoh Malaysia: Leading Digital Transformation in the ASEAN Workplace

Introduction In today’s rapidly evolving business landscape, digital transformation has become the cornerstone of sustainable growth. Across Southeast Asia, companies are rethinking how they work, collaborate, and deliver value. At the forefront of this transformation stands Ricoh Malaysia, a subsidiary of Ricoh Company, Ltd. — a global leader in workplace technology and digital services. With a legacy built on innovation and a future anchored in technology-driven solutions, Ricoh Malaysia is shaping the way organisations in the ASEAN region embrace the digital age. Driving the Digital Workplace Revolution Ricoh Malaysia’s transformation journey mirrors the global Ricoh Group’s strategic pivot from a traditional printing and imaging company to a comprehensive digital services provider. The company’s mission is clear: to help organisations streamline processes, improve collaboration, and enhance productivity through technology. Its portfolio now extends far beyond printers and copiers. Ricoh Malaysia delivers cloud and IT infrastructure solutions, managed print services, workflow automation, and cybersecurity. These services are designed to support hybrid and remote work environments — critical in today’s post-pandemic world, where flexibility and efficiency define success. Empowering Businesses Across ASEAN The ASEAN region is home to some of the world’s fastest-growing economies, and digitalisation is a top priority for businesses and governments alike. Ricoh Malaysia plays a pivotal role in this ecosystem by helping enterprises of all sizes modernise their operations. Through partnerships with regional organisations, Ricoh provides: Digital workflow solutions that automate document management and approvals. Cloud collaboration platforms that connect teams across borders. Smart workplace solutions that integrate IoT and data analytics for efficient office management. These innovations enable ASEAN businesses to become more agile, data-driven, and sustainable — key pillars of competitiveness in a global economy. Sustainability at the Core Ricoh Malaysia’s commitment to sustainability is not an afterthought; it’s an integral part of its corporate DNA. Guided by the Ricoh Way and the founding principle of “Love your neighbour, Love your country, Love your work”, the company aligns its operations with the United Nations’ Sustainable Development Goals (SDGs). Ricoh Malaysia has implemented eco-friendly technologies such as energy-efficient devices, toner recycling programs, and paperless workflow solutions that reduce waste and carbon emissions. In recognition of its global ESG efforts, Ricoh has been consistently ranked among the “Global 100 Most Sustainable Corporations” by Corporate Knights. Customer-Centric Transformation What sets Ricoh Malaysia apart is its customer-first philosophy. Rather than offering generic products, the company takes a consultative approach, assessing each client’s unique challenges and designing tailored solutions that deliver measurable results. For example: In the education sector, Ricoh helps universities digitise records and enable remote learning platforms. In manufacturing, its automation solutions streamline production documentation and compliance. In government and finance, secure print and document management systems ensure data integrity and confidentiality. This deep understanding of customer needs has made Ricoh Malaysia a trusted partner for digital transformation across industries. Investing in People and Innovation Ricoh believes that technology alone doesn’t drive transformation — people do. The company continuously invests in training, upskilling, and leadership development to empower its employees. Internally, Ricoh Malaysia fosters a culture of collaboration, creativity, and continuous learning. At the same time, Ricoh invests heavily in research and development to stay ahead of emerging trends such as AI-driven analytics, smart office IoT integration, and cloud-based workflow platforms. This ensures that its clients always benefit from cutting-edge innovations that anticipate the needs of tomorrow’s workplaces. The Road Ahead As ASEAN economies continue to digitalise, Ricoh Malaysia is poised to play an even greater role in enabling sustainable, connected, and intelligent workplaces. By combining decades of expertise in imaging with new digital capabilities, the company is redefining what it means to work smarter. Its vision is to empower organisations not just to adopt technology, but to use it meaningfully — improving how people collaborate, communicate, and create value. In doing so, Ricoh Malaysia stands as a driving force behind the digital evolution of the ASEAN workplace. Conclusion From its origins as a printing solutions provider to its current position as a leader in digital services, Ricoh Malaysia exemplifies how innovation and purpose can drive meaningful transformation. Through its focus on technology, sustainability, and human empowerment, Ricoh is helping reshape the future of work — one intelligent, connected workplace at a time.

27/10/2025 0

Troubleshooting Like a Pro: Quick Fixes for Ricoh Copier Errors

🖨️ Troubleshooting Like a Pro: Quick Fixes for Ricoh Copier Errors When your Ricoh copier decides to act up right in the middle of a busy day, it can slow down the entire office. But here’s the good news — most Ricoh copier issues are simple to fix once you know where to look. Whether it’s a paper jam, faded prints, or an error code you’ve never seen before, this guide will help you get your machine back in action quickly. 🔧 1. Paper Jam — The Classic Office Headache Paper jams are the most common copier issue out there. Quick Fix: Open the indicated tray or door slowly — forcing it can cause more damage. Pull out jammed paper gently in the direction of the paper feed. Check for small scraps left behind and close all covers firmly before restarting. Pro Tip:Always use good quality 80gsm paper and store it in a dry place. Damp or curled paper can easily jam the rollers. 🖋️ 2. Poor Print Quality — Streaks, Lines, or Faded Pages If your prints come out with streaks, patches, or faded areas, don’t assume the copier is dying. Quick Fix: Gently remove and shake the toner cartridge to even out the powder. Run the copier’s Auto Cleaning or Print Quality Adjustment. Check the drum or transfer belt — they might need cleaning or replacement. Pro Tip:Use original Ricoh toner for consistent, sharp prints. Cheaper refills often cause buildup and premature wear. 📄 3. “Load Paper” or “Paper Mismatch” Error Your copier might complain even when there’s plenty of paper inside. Quick Fix: Ensure paper size and type in the tray match the printer settings. Adjust tray settings: Tray > Paper Type > A4 Plain (or matching type). Restart the print job after making changes. Pro Tip:Stick to one paper size per tray — mixed sizes confuse sensors and trigger false errors. 🌐 4. Network or “Offline” Printing Problems If your Ricoh copier isn’t printing over the network, it’s usually a simple connection issue. Quick Fix: Confirm the LAN cable is connected directly to the router, not an extender. Print a Configuration Page to find your copier’s IP address. From your PC, try pinging that IP — if it fails, assign a static IP to prevent disconnections. Pro Tip:If multiple users lose connection at once, restarting both the copier and router solves 90% of cases. ⚠️ 5. Ricoh Error Codes (SC / J Codes) Ricoh’s diagnostic codes (like SC541 or J001) tell you what’s wrong — if you know how to read them. Quick Fix: Turn the copier off for 30 seconds and restart. Check the user manual or service guide for your error code’s meaning. If the same code reappears, call your Ricoh technician. Pro Tip:Avoid resetting service codes on your own — you could trigger deeper faults or void your warranty. 🕒 6. Copier Freezing or Running Slow If your Ricoh copier feels sluggish or unresponsive, it’s usually overloaded with data. Quick Fix: Cancel pending print jobs and restart the machine. Clear the print queue on connected computers. Update the copier’s firmware if available. Pro Tip:Schedule periodic maintenance — it keeps firmware fresh, memory clear, and performance stable. ✅ Final Thoughts: Keep Your Ricoh Running Like New Troubleshooting Ricoh copiers doesn’t need to be stressful. With the right know-how, most issues can be fixed in minutes. But if problems keep recurring, it’s a sign your copier needs professional attention. Regular maintenance not only saves you downtime but extends the life of your machine.

21/10/2025 0

Ricoh Establishes Ricoh 3D for Healthcare, LLC

June 17, 2025 – Exton, PA – Ricoh USA, Inc. today announced the establishment of a new company, Ricoh 3D for Healthcare, LLC, designed to accelerate the adoption of patient-specific, 3D-printed medical devices in hospitals and healthcare systems across the United States. The new company will focus on delivering FDA-cleared, patient-specific anatomic models and devices while enabling healthcare providers to operate on-site, point-of-care manufacturing studios directly inside hospitals. This will allow medical teams to design, produce, and utilize personalized medical devices under regulated and compliant workflows. Accelerating Personalized Care Ricoh 3D for Healthcare builds upon Ricoh’s long-term investment in healthcare innovation and its success with the Ricoh 3D for Healthcare Innovation Studio, which has provided hospital systems with certified 3D printing and visualization solutions since 2022.With the new structure, Ricoh 3D for Healthcare will be able to scale more rapidly, collaborate more directly with clinicians, and expand nationwide access to patient-specific solutions. “Establishing Ricoh 3D for Healthcare, LLC allows us to respond faster to market demands and invest more strategically in this growing area of personalized medicine,” said Gary Turner, Vice President and General Manager of Ricoh 3D for Healthcare. “We are committed to making patient-specific care accessible to hospitals of all sizes and empowering clinicians to make better, faster, and more informed decisions for their patients.” Market Growth and Opportunity The global 3D-printed medical device market is expected to grow from USD 5.59 billion in 2025 to USD 24.69 billion by 2034, driven by increasing demand for customized surgical tools, implants, and anatomical models that improve accuracy and outcomes. Ricoh 3D for Healthcare’s services are designed to streamline the process for healthcare providers by integrating regulatory, manufacturing, and operational workflows — reducing complexity and time to treatment. Strategic Partnerships Ricoh 3D for Healthcare will collaborate with innovative medical technology companies to deliver certified, patient-specific devices at scale.Two key early collaborators include: Kallisio – to produce and distribute personalized oral stents and airway devices. Insight Surgery – to co-develop advanced surgical guides and preoperative planning tools. Through these partnerships, Ricoh aims to create a comprehensive ecosystem of certified medical 3D printing that bridges hospitals, surgeons, and device innovators. Regulatory and Industry Support The establishment of Ricoh 3D for Healthcare coincides with evolving FDA frameworks for additive manufacturing and growing support for reimbursement codes (CPT and HCPCS) for 3D visualization, modeling, and printing in clinical practice.This alignment will help accelerate clinical adoption and establish consistent standards across healthcare systems. Building on Proven Success Ricoh’s ongoing collaboration with Atrium Health has already demonstrated the benefits of point-of-care 3D printing, allowing surgeons to access precise, patient-specific models for surgical planning and patient education. “Ricoh’s deep expertise in imaging, manufacturing, and quality systems provides the foundation for high-trust medical 3D printing,” added Turner. “With Ricoh 3D for Healthcare, we are building the infrastructure that hospitals need to deliver truly personalized care.” About Ricoh 3D for Healthcare, LLC Ricoh 3D for Healthcare, LLC is a wholly owned subsidiary of Ricoh USA, Inc. The company’s mission is to expand access to patient-specific healthcare solutions through compliant, efficient, and scalable 3D printing technologies. The business offers FDA-cleared patient-specific anatomic models, hospital-integrated manufacturing studios, and engineering collaboration for medical device companies, all under a regulated, quality-controlled environment. About Ricoh Ricoh empowers digital workplaces using innovative technologies and services that enable individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh continues to drive innovation that helps businesses and communities thrive in the digital age.

16/10/2025 0

Ricoh’s Impact in the Education Sector

Ricoh’s Impact in the Education Sector Education is evolving rapidly, driven by technology and the need for innovative teaching methods. To keep up with modern demands, schools, colleges, and universities are seeking smarter solutions that enhance both teaching and learning experiences. Ricoh, a global leader in workplace technology, has made a significant impact in the education sector by providing tools that support digital transformation, improve efficiency, and create collaborative learning environments. 1. Digital Transformation in Classrooms Ricoh helps educational institutions move away from traditional paper-based processes by offering digital printing, scanning, and document management solutions. Teachers can easily prepare, share, and store lesson materials electronically, reducing administrative workload while giving students faster access to learning resources. 2. Enhancing Collaboration and Engagement Interactive whiteboards, projectors, and cloud-enabled devices from Ricoh foster real-time collaboration between teachers and students. Whether in physical classrooms or virtual learning environments, Ricoh’s technology encourages group discussions, digital note-taking, and remote learning opportunities. 3. Streamlined Administration Educational institutions often face heavy administrative demands, from managing student records to distributing exam papers. Ricoh’s managed print services and document workflow solutions ensure secure, efficient, and cost-effective operations, allowing staff to focus more on academic excellence rather than paperwork. 4. Sustainability in Education With a growing emphasis on eco-friendly practices, Ricoh provides sustainable printing solutions that minimize waste and energy consumption. Schools benefit from cost savings while aligning with global sustainability goals, teaching students the importance of environmental responsibility. 5. Supporting Remote and Hybrid Learning The shift towards hybrid learning models has made reliable technology a necessity. Ricoh enables seamless access to digital documents, secure cloud storage, and remote collaboration tools—ensuring education continues smoothly, whether students are on campus or learning from home. Conclusion Ricoh’s commitment to innovation and sustainability makes it a vital partner in shaping the future of education. By empowering institutions with smarter, greener, and more collaborative solutions, Ricoh not only enhances learning outcomes but also helps educators prepare students for the challenges of tomorrow.

09/09/2025 0

Seamless Workflows Start with Ricoh

Seamless Workflows Start with Ricoh In today’s fast-paced business environment, efficiency is no longer optional — it’s a necessity. Organizations are constantly looking for ways to cut down repetitive tasks, reduce delays, and empower employees to focus on meaningful work. That’s where Ricoh steps in, transforming everyday workflows into streamlined, seamless processes. Ricoh’s intelligent solutions go beyond printers and copiers. They integrate cloud services, smart document management, and secure collaboration tools to create a unified ecosystem that works the way modern businesses do. Imagine a workplace where documents flow securely from physical to digital, approvals happen in real time, and teams can access critical information anytime, anywhere — Ricoh makes this a reality. Security remains at the core of every workflow. With advanced data protection, user authentication, and compliance features, Ricoh ensures that businesses can innovate with confidence. At the same time, intuitive user interfaces and mobile connectivity mean employees spend less time troubleshooting and more time achieving results. By eliminating bottlenecks and enabling smarter collaboration, Ricoh empowers organizations to stay agile and competitive. Whether it’s automating document routing, enhancing print management, or creating a fully digital workplace, Ricoh provides the tools and expertise to make workflows truly seamless. At the end of the day, productivity is about more than just speed — it’s about creating a smarter, more connected way of working. With Ricoh, businesses can unlock new levels of efficiency and transform the way they operate.

21/08/2025 0

Future-Ready Businesses Start with Ricoh

Future-Ready Businesses Start with Ricoh In today’s fast-changing business landscape, organizations are constantly seeking ways to stay ahead—adapting to new technologies, hybrid work models, and rising customer expectations. To thrive, companies must become “future-ready”: agile, digitally enabled, and equipped with solutions that drive efficiency, security, and collaboration. This is where Ricoh steps in. Ricoh has long been recognized for its reliable office printing solutions, but the company has evolved into a true partner in digital transformation. From intelligent document management to smart collaboration tools and IT services, Ricoh empowers businesses to embrace change with confidence. By helping organizations reduce paper dependency, secure critical data, and streamline workflows, Ricoh ensures that teams can focus on what matters most: delivering value to their customers. The rise of hybrid work has further amplified the need for flexible and secure solutions. Ricoh’s cloud-enabled platforms and managed services make it easy for employees to work seamlessly—whether in the office, at home, or on the go—without compromising productivity or data protection. These innovations not only improve efficiency but also contribute to sustainability, supporting businesses in achieving their environmental goals. Future-ready businesses aren’t just about adopting new technologies; they’re about building resilience, fostering collaboration, and creating environments where people and ideas can thrive. With Ricoh’s expertise and forward-looking solutions, organizations of all sizes can navigate uncertainty, seize opportunities, and position themselves for long-term success. Simply put, the future of work begins with a trusted partner. And for businesses ready to move forward, that partner is Ricoh.

18/08/2025 0

Unlocking Workplace Potential with Ricoh’s Smart Solutions

In today’s competitive business environment, efficiency, flexibility, and innovation are no longer optional—they’re essential. Organisations are under constant pressure to optimise workflows, enhance collaboration, and adapt to rapidly changing market demands. Ricoh, a global leader in workplace technology, is empowering businesses to rise to this challenge with a suite of smart solutions designed to unlock their full potential. Ricoh’s approach begins with understanding the unique needs of each workplace. From intelligent multifunction printers that streamline document handling to cloud-enabled collaboration platforms, Ricoh integrates technology that reduces bottlenecks and enhances productivity. Automated workflows replace repetitive manual processes, freeing up staff to focus on higher-value tasks while ensuring information flows seamlessly across teams. Security is another cornerstone of Ricoh’s solutions. In an era where data breaches can cripple a business, Ricoh’s advanced document and network security features safeguard sensitive information at every stage—from creation to storage and sharing. This zero-trust approach ensures that only authorised users can access critical data, reducing risks while maintaining compliance with industry regulations. Sustainability is embedded into Ricoh’s innovation. Energy-efficient devices, eco-friendly print management, and digital transformation tools help organisations reduce waste, cut costs, and lower their carbon footprint—without sacrificing performance. Businesses can modernise their operations while contributing to a greener future. What sets Ricoh apart is its ability to combine cutting-edge hardware, intelligent software, and expert services into one seamless ecosystem. Whether it’s enabling hybrid work, enhancing customer experiences, or streamlining internal operations, Ricoh delivers solutions that evolve with the needs of modern businesses. By adopting Ricoh’s smart solutions, organisations can not only keep pace with today’s demands but also gain a competitive edge for the future. The workplace of tomorrow is already here—and with Ricoh, it’s smarter, more secure, and more sustainable than ever before.

14/08/2025 0

Ricoh at the Heart of Hybrid Work Success

In the era of hybrid work, flexibility isn’t just a perk—it’s a necessity. Businesses today are tasked with creating seamless experiences for both in-office and remote teams, ensuring productivity and collaboration remain high no matter where employees work. Ricoh stands at the forefront of this transformation, delivering the tools, technology, and expertise that make hybrid work not just possible, but powerful. From advanced multifunction printers that integrate directly with cloud platforms, to smart collaboration hubs that bridge physical and virtual meetings, Ricoh enables teams to share, connect, and create without barriers. Its secure document management solutions ensure that sensitive data stays protected while remaining accessible to those who need it, fostering both agility and compliance. But technology alone isn’t enough—success in a hybrid environment also depends on tailored support. Ricoh partners closely with businesses to understand their unique workflows, designing solutions that scale with their needs and evolve with changing work models. The result? Teams stay connected, projects move forward faster, and businesses operate with confidence in an unpredictable world. Hybrid work is no longer the future—it’s the present. With Ricoh at the heart of your operations, you can build a workplace where productivity thrives, collaboration flows effortlessly, and your business is ready for whatever comes next.

13/08/2025 0

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