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My Printer Keeps Saying “In Queue”

You’ve checked your printer’s output job queue several times, and the same documents are listed as ready for processing each time. If your printer keeps telling you that the file you need on paper is still pending, you can narrow down the cause by inspecting your print process from the flow of document data to the device’s output tray. MemoryDocuments that linger in the output queue of pending jobs without progressing to completion signal potential printer memory problems. At the heart of every laser printer lies a miniature computer, complete with its own supply of RAM. Although entry-level laser devices include a fixed installation of memory chips, workgroup-class hardware, proofers intended for the graphic arts and copiers that double as color printers, offer optionally upgradeable memory. When you overtax your printer with too much data for its memory capacity, or it accidentally holds on to stale data from a previous document, the device may have trouble completing the output jobs you send it. Although inkjet printers draw their processing capabilities from their host computer’s installed RAM, the memory they use reduces the amount available for other computing tasks. If memory problems frequently snarl your printing workflow, look to upgrades as the simplest, most cost-effective solution. DocumentIf you’re accustomed to watching output emerge at lightning speed when you send text-heavy word processing documents and number-dominated spreadsheets to your printer, the slowdown you see when you work with graphics-laden design documents or complex database-dependent projects may leave you thinking you have a hardware problem. Document data size relates directly to print processing time, but unless you check the size of your files before you print them, you may not realize how much information they contain for your hardware to digest. Rather than halt the print job on the suspicion that file corruption has slowed its output, treat your machine like the proverbial watched pot and let it catch up. If the print job never finishes, however, you may be faced with a troubled file, in which case you can try printing it in sections to isolate the problem. DriverFrom small desktop photo printers to large floor-standing devices with multiple paper trays, output hardware can’t understand computer document data without an intermediary to translate file information into printable material. That liaison consists of the printer driver software you install — or your operating system already includes — to complete the addition of output hardware to your computer or network. If your printer provided trouble-free service before you completed an OS update, and now your documents linger in its output queue without satisfactory completion, update your printer drive to correspond with your OS. Printer manufacturers maintain repositories of downloadable driver updates on their websites, from which you can select the appropriate resource. StatusPrinter status can have an impact on printer performance. After replacing a toner cartridge, a machine that remains in offline standby mode cannot process the projects in its output queue. Without human intervention to clear out snarled sheets, a device with a paper jam cannot resume printing. A faulty or empty ink tank or toner cartridge, or an ink level that is too low on a solid ink device, effectively halts printing and freezes pending jobs in the output queue. Check for warning signals on the printer’s display panel or in the management software that alert you to the need for new supplies if it appears unresponsive or excessively slow. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

13/02/2023 0

The Paper in My Printer Sticks Because of Static Cling

Static cling is a problem with glossy, bond, matte, and other papers in your office’s inkjet or laser printer. Static electricity, as it is also known, causes paper inside your printer to stick together and jam within the rollers and other components. While there are solutions to the problem, you may not be able to completely eliminate static cling. CausesStatic electricity forms between the sheets of paper inside your printer due to low humidity and the transfer of electrical charges from your body to paper. When you touch your printer, you may experience an electric shock. When you open your printer’s paper trays or remove paper from the top or bottom paper trays, you may hear crackling sounds, which indicates static between sheets. Static cling is more common during the winter months and can occur in any paper tray on your printer. Paper ConditioningKeep unopened paper at a constant temperature and humidity level to eliminate static cling. This is known as conditioning, and it entails placing the paper in an area with constant temperature and humidity. If the paper is too dry, static can form; if the paper is too moist, it can stick together and cause paper jams. Remove any paper that is already in your printer when not in use and store it in a temperature and humidity-controlled environment. Manual FeedPrinting documents from your printer’s manual feed or bypass tray is another way to reduce static cling. When you press “File” and then “Print” within the application’s interface, you may see a manual feeder option. Open the tray, insert one sheet, adjust the paper guides, and print the document. Repeat for each page of the document you wish to print. Paper DustWhen you print a document, ink and paper particles accumulate on the paper rollers of your printer. The particles settle on any paper in your printer’s paper trays, causing static cling. To reduce static cling even more, clean your printer’s paper rollers with an isopropyl alcohol-soaked cotton swab. Before printing again, allow the alcohol to evaporate. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

12/01/2023 0

9 Tips to Keep Your Office Copier in Good Working Order:

1. OFFICE COPIERS NEED (A LITTLE) CARE:If the copier hasn’t been used in several days, such as over the weekend, it’s a good idea to run a few test prints before using it heavily. Before the day begins, replace old paper with a new stack and check for any jams. When left idle for an extended period of time, most copiers will enter sleep mode and initiate a calibration mode when restarted. Please be patient. The machine is doing this for a reason, and repeatedly pressing the copy button will not speed up this critical process. 2. CRAPPY PAPER WILL DESTROY YOUR COPIERMany people leave copiers stuffed to the gills. Always check the paper capacity, which is usually indicated by a fill level line on the inside of the paper tray. Never go above or below this line. Have you heard that fanning the stack from one corner can help put some air between the pages? It’s an urban legend, to be sure. Different paper weights may also affect the number of sheets you can load (thicker paper = fewer sheets). Keep the paper itself in a dry, clean, and organised location until it’s time to use it. Crinkled paper can cause the copier to jam, and humidity can cause the paper to ripple and curl, resulting in poor print quality. 3. EVEN YOU CAN DESTROY YOUR COPIERYou, indeed. Use caution when operating the machine. There are two methods for repairing a copier. While your first instinct may be to tear open the drawers and dive in to find the source of a paper jam, always follow the screen prompts on the display panel for clearing a jam.   Open “the guts” with caution, as a paper jam is simply a backup of paper that could result in a single or multiple pages being partially engaged between two sections of the machine. If you open the components too quickly, parts of your paper may tear, making retrieval impossible without the tools and expertise of a service technician. Also, remember to unplug the machine first. It’s not easy to get an electric shock while trying to clear a paper jam in a copier machine, but it’s happened before. 4. LEAVE THE LINES TO THE FASHION DESIGNERSHave you ever had a line appear on your page that refuses to go away? Make a service request. Lines on your copies or prints may indicate a dirty roller inside the machine, which must be accessed, removed, and cleaned by a trained professional.   Lines can also appear when a page jams before it has finished fusing in the machine, and loose toner residue is left behind in place of the jam. If you’re in a hurry and don’t have time for a service call, try printing a few blank copies on new paper. This can sometimes help to reduce these marks by picking up the loose toner as it passes through the machine. Dirt or a spot on the glass can also cause black lines on copier pages. Clean the platen glass (the large sheet of glass where you place your paper to copy) with a soft cloth and alcohol-free glass cleaner—you can even use Windex.   Clean the “slit glass” as well. Find the location of this piece on your device in your copier manual. Dirt or residue in this area can also result in black lines on copies and scans. 5. NOT ALL SUPPLIES ARE CREATED EQUALToners differ in viscosity and quality. If you don’t use the correct toner for your copier machine, you risk causing serious damage that will necessitate an expensive repair and voiding your warranty. The types of toner compatible with the copier will be listed in the owner’s manual. Make certain that you do not deviate from their recommendations. If you find a bottle that appears to still contain toner, do not attempt to top off another bottle you may have. Toner bottles are designed to only release their contents when placed in a machine for a reason: toner can make a huge mess. Check with your service provider to ensure you are ordering the correct supplies and that everyone in your office is using the correct product for the job. 6. A CLEAN COPIER IS A HAPPY COPIERCleaning the copier on a regular basis is one of the simplest things you can do to keep it in good working order. This includes wiping the machine’s exterior lightly and wiping the bypass and exit trays on a regular basis.   Wipe away from the machine’s entry points to prevent dirt and debris from falling into the paper path. Many copiers include a cleaning cloth for wiping the glass platen. Check the glass before making copies or scanning because loose dirt will inevitably show up on your future documents. When clearing jams, make sure to retrieve all parts of the jammed page; even the smallest scrap of paper left inside the paper path can cause significant damage during your next copy run. 7. CHOOSE A COPIER SUITED FOR YOUR NEEDSIn some cases, copiers fail because the machine is not up to the demands that office workers place on it. Overuse could be the cause of a copier breaking down on a regular basis. Don’t be fooled by false advertisements for a “cheap” copier that will end up costing you more in lost downtime, repairs, and productivity in the long run. Don’t overspend either. Some machines are simply built to be used almost continuously throughout the day and to perform better in high-traffic environments. Underutilized copiers can also necessitate more maintenance than “should” be required. 8. SCHEDULE REGULAR MAINTENANCE AND SERVICE CALLSAnother suggestion for reducing downtime caused by a broken copier is to schedule regular maintenance. Whether you are leasing or purchasing your copier, most manufacturers recommend regular maintenance service.   These services are recommended on a varying basis, and some leases may include periodic maintenance service. Even if it is included in your lease, you may still need…
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11/01/2023 0

What are the benefits of cloud printing?

Here are 5 of the key benefits of moving from an on premise print server to a cloud environment. Reduction of cost Subscribing to cloud services eliminates the need for upfront capital expenditure on servers, resulting in a single, predictable monthly charge. It also lowers operating costs for server maintenance and energy costs for running your on-premises devices. Free up time for your IT Team Time spent installing print drivers on machines and managing the print server infrastructure diverts attention away from the value-added tasks that your IT team should be performing. Flexibility The ability to change quickly is critical to business flexibility. As the demands of your business change, so must your technology. In a cloud environment, scaling up and down or adding new functionality and services can be done much more quickly. Secure Printing Because Universal Print manages print in the same environment as Active Directory, user access is easily managed by the same rules and security that you apply to Azure AD. Ease of use It becomes a breeze for your users. Your workforce is no longer centralised, and ensuring that they have access to printers regardless of where they are is much easier when using a cloud service. Location-based rules can automatically connect the user to the nearest printer. So the advantages are obvious, and with Microsoft’s universal print, transitioning to a cloud printing environment has never been easier. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

11/01/2023 0

All-In-One/Multifunction Printers vs. Single Function Printers

With so many printers available in Malaysia, deciding between a multifunction printer and a single-function printer can be difficult, especially if it’s your first time deciding. However, you must proceed with caution during the selection process to ensure that you purchase a printer that meets your requirements while remaining within your budget. Multifunction printers, like single-function printers, are classified as inkjet or laser. Inkjet printers excel at producing high-quality colour graphics, whereas laser printers excel at printing large amounts of text. Inkjet printers also require more maintenance than laser printers. Whether you need a quick laser printer for business or an inkjet printer to print photographs, you’ll always find a multifunction printer that produces laser or inkjet printouts. Multifunction vs. Single-function PrintersAside from printing, multifunction or all-in-one printers offer a variety of other functions. These printers can also scan, copy, and fax; many multifunction printers can perform all four of these functions. A multifunction device, which combines two or more devices into one, can help you save money and space if you need a fax machine, scanner, or copier. If you need to print, on the other hand, a multifunction printer will cost you more money for features you won’t use. If you do specific printing jobs that require high-quality images, a specialised single-function printer is probably the best option. Single-function machines are more expensive than multifunction machines, but they provide better quality. 1. VolumeIf you only plan on doing a limited amount of printing, a typical consumer inkjet printer should suffice. A laser printer, on the other hand, is ideal for businesses where multiple employees share a single printer or when large print runs are required on a regular basis. Laser printers are more cost-effective and better at handling high-volume print jobs when dealing with large-scale printing demands. Laser printers are typically larger and have larger print trays than inkjet printers; they also print much faster. This is critical when printing papers with hundreds of pages. 2. QualityLaser printers produce high-quality text pages, especially those with small letter sizes. A high-end inkjet printer, on the other hand, produces higher-quality pictures and images with complex colours. Inkjet printers effortlessly blend colours, whereas laser printers may have demarcation or lines when the colours change. 3. CostOn average, inkjet printers are less expensive than laser printers. Inkjet machines have lower maintenance costs because they use fewer consumables. However, you must also consider the total cost of ownership over the life of the printer. As a result, a laser printer is the best investment for high print volumes or long-term use. Because inkjet ink cartridges are relatively expensive, the real cost-per-page of a laser printer is generally lower than that of an inkjet printer. 4. NetworkingWhen purchasing a printer for a business, networking capabilities must be taken into account. If you want to reduce the number of cables in your workplace and make it easier to connect all of the network’s devices, look for a printer that supports wireless networking. Spending extra money on networking and wireless features is unnecessary if you only need to connect the printer to a single computer in a small office. In summaryBudget, output quality, and the type and quantity of printing you will be doing are all important factors in determining the type of printer that best suits your needs. Following the steps outlined above will allow you to determine whether a single-function or multifunction printer is best for you, as well as whether a laser or inkjet printer is the better option. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

04/01/2023 0

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