Category: How To?

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User Guide: How to handle error SC899-00

Machine testing phase Press the red button on the machine and wait until the machine is completely off, about 4 minutes. Unplug the LAN cable and turn on the machine. After the machine is on, try to use a photocopy and see if the warning is still there. The rare cases If errors still appear, call the IT technician to check the machine. If no errors appear on the screen, plug the LAN cable into the machine. If the error suddenly appears, try the next step. Method 1: follow i to iii again. On the machine, go to Printer (Classic) > Prints Job tab > View Job button > Select All > Delete Restart the machines. If the error still occurs, reinstalling the drivers from the PC that caused the error or reinstalling the drivers from the last PC that used the machine (I may not solve the issue here.) Method 2 You need to find the bad print job on all PCs that are connected to the machine by cancelling the print or clearing the print job. Restart the machine and wait to see if the error still appears. If the error appears again, follow the last step below. Method 3 Select Start, type cmd, and right-click the cmd “Run as Administrator”. TYPE CAREFULLY net stop spooler Then press Enter. del %systemroot%System32spooIprinters* /Q. Then press Enter . net start the spooler. Then press enter. Restart the PC and the machines.


06/10/2023 0

User Guide: How to set IP Static?

How to set a static IP Address Typically, the local Dynamic Host Configuration Protocol (DHCP) server will assign a dynamic IP address to a computer when it connects to the network. The only issue is that this configuration is subject to change whenever the computer is restarted or after the settings expire, which may result in the failure of services like port forwarding and remote desktop. A static network configuration is perfect for hosting services that other users can access across the network since it always keeps the same settings. You will learn how to set a static IP address (version 4) in this guide. Assign static IP address on Windows 11 from Settings On Windows 11, you can set a static IP address configuration from the Settings app for wireless and wired adapters. Set static IP address on Wi-Fi or Ethernet adapter To assign a static IP address configuration to a Wi-Fi or Ethernet adapter, use these steps: Open Settings on Windows 11. Click on Network & Internet. Click the Wi-Fi tab or Ethernet tab. Select the current network connection. Under the “IP settings” section, click the Edit button. Select the Manual option. Turn on the IPv4 toggle switch. Set a static IP address for Windows 11 – for example, 10.1.4.119. Specify a Subnet mask – for example, 255.255.255.0. Specify a Default Gateway address. Specify a Preferred DNS address (required). (Optional) Specify an “Alternate DNS” address. Use the “DNS over HTTPS” drop-down menu and select the Off option for the preferred and alternate addresses, but you can enable DoH with these options: Off: Transmits all DNS traffic without encryption. On (automatic template): Sends all DNS traffic with encryption. On (manual template): Allows you to specify a specific template. It is only required if the DNS service doesn’t work automatically or has a template that works as expected. Turn off the “Fallback to plaintext” toggle switch (if you enable DoH). Quick tip: If you enable this feature, the system will encrypt DNS traffic, but it allows queries to be sent without encryption. Click the Save button. Once you complete the steps, the static network configuration will apply to the computer. You can test the new settings by opening the web browser and loading a website. Assign static IP address on Windows 10 below from Control Panel On Windows 11, you can still use Control Panel to change the IP settings for Ethernet or Wi-Fi adapters. To assign a static IP configuration through the Control Panel, use these steps: Open Control Panel. Click on Network and Internet. Click on Network and Sharing Center. Click the Change adapter settings option on the left navigation pane. Right-click the network adapter and select the Properties option. Select the “Internet Protocol Version 4 (TCP/IPv4)” option. Click the Properties button. Select the “Use the following IP address” option. Assign the static IP address – for example, 10.1.4.119. Specify a Subnet mask. Typically, on a home network, the subnet mask is 255.255.255.0. Specify a Default gateway address – for example, 10.1.4.1 (Usually, your router’s address). Under the “Use the following DNS server addresses set Preferred DNS server” section, set the “Preferred DNS server address,” which is usually your router’s IP address or server IP address providing DNS resolutions (for example, 10.1.4.1). (Optional) Specify an “Alternative DNS server,” which the computer will use if it cannot reach the preferred DNS server. Click the OK button. Click the Close button again. Once you complete the steps, you can open the web browser and load a website to see if the configuration works.


03/10/2023 0

Guide MP C3503/5503: How to combined copying?

Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet a copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait originals   Landscape originals Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place the upside down. Originals read from left to right   Originals read from right to left   One-Sided Combine Combine several pages onto one side of a sheet.   There are six types of One-Sided Combine. 1 Sided 2 Originals -> Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals -> Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals -> Combine 1 Side Copies eight 1-sided originals to one side of a sheet. 2 Sided 2 Pages-> Combine 1 Side Copies one 2-sided originals to one side of a sheet. 2 Sided 4 Pages-> Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages-> Combine 1 Side Copies four 2-sided originals to one side of a sheet. How to? Press [Dup./Combine/Series] Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 1 Sides]. Select the number or originals to combine. Press [OK]. Select the paper size. Place the originals, and then press the [Start] key. Two-Sided Combine Combines various pages of original onto two sides of one sheet. There are six types of Two-Sided Combine. 1 Sided 4 Originals -> Combine 2 Side Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals -> Combine 2 Side Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals -> Combine 2 Side Copies 16 1-sided originals to one sheet with 8 pages per side. 1 Sided 4 Pages -> Combine 2 Side Copies two 2-sided originals to one sheet with 2 pages per side. 2 Sided 8 Pages -> Combine 2 Side Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages -> Combine 2 Side Copies eight 2-sided originals to one sheet with 8 pages per side. How to? Press [Dup./Combine/Series] Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy], and then press [OK]. Select the number or originals to combine. Press [OK]. Select the paper size. Place the originals, and then press the [Start] key.


26/09/2023 0
how to combined copying

Guide MP C3504/5504: How to combined copying?

Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet a copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait originals   Landscape originals Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place the upside down. Originals read from left to right   Originals read from right to left   One-Sided Combine Combine several pages onto one side of a sheet.   There are six types of One-Sided Combine. 1 Sided 2 Originals -> Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals -> Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals -> Combine 1 Side Copies eight 1-sided originals to one side of a sheet. 2 Sided 2 Pages-> Combine 1 Side Copies one 2-sided originals to one side of a sheet. 2 Sided 4 Pages-> Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages-> Combine 1 Side Copies four 2-sided originals to one side of a sheet.   Two-Sided Combine Combines various pages of original onto two sides of one sheet. There are six types of Two-Sided Combine. 1 Sided 4 Originals -> Combine 2 Side Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals -> Combine 2 Side Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals -> Combine 2 Side Copies 16 1-sided originals to one sheet with 8 pages per side. 1 Sided 4 Pages -> Combine 2 Side Copies two 2-sided originals to one sheet with 2 pages per side. 2 Sided 8 Pages -> Combine 2 Side Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages -> Combine 2 Side Copies eight 2-sided originals to one sheet with 8 pages per side.


26/09/2023 0

User Guide: Name and Functions of the Machine’s Control Panel

1. [Home] key Press to display the [Home] screen. For details, see “How to Use the [Home] Screen”. 2. Function keys No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages. For details, see “Configuring function keys”, Getting Started 3. Display panel Displays keys for each function, operation status, or messages. See “How to Use the Screens on the Control Panel”, Getting Started . 4. [Reset] key Press to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See “Registering Frequently Used Functions”, Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See “Changing the Default Functions of the Initial Screen”, Convenient Functions 6. [Interrupt] key Press to make interrupt copies. See “Interrupt Copy”, Copy/ Document Server. 7. Main power indicator The main power indicator goes on when you turn on the main power switch. 8. [Energy Saver] key Press to switch to and from Low Power mode or Sleep mode. See “Saving Energy”, Getting Started . When the machine is in Low Power mode, the [Energy Saver] key is lit. In Sleep mode, the [Energy Saver] key flashes slowly. 9. [Login/Logout] key Press to log in or log out. 10. [User Tools/Counter] key • User Tools Press to change the default settings to meet your requirements. See “Accessing User Tools”, Connecting the Machine/ System Settings . • Counter Press to check or print the counter value. See “Counter“, Maintenance and Specifications . You can find out where to order expendable supplies and where to call when a malfunction occurs. You can also print these details. See “Checking Inquiry Using the User Tools“, Maintenance and Specifications . 11. [Simple Screen] key Press to switch to the simple screen. See “Switching Screen Patterns“, Getting Started . 12. [ # ] key (Enter key) Press to confirm values entered or items specified. 13. [Start] key Press to start copying, printing, scanning, or sending. 14. [Sample Copy] key Press to make a single set of copies or prints to check print quality before making multiple sets. See “Sample Copy“, Copy/ Document Server . 15. [Stop] key Press to stop a job in progress, such as copying, scanning, faxing, or printing. 16. [Clear] key Press to delete a number entered. 17. Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. 18. [Check Status] key Press to check the machine’s system status, operational status of each function, and current jobs. You can also display the job history and the machine’s maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print . 20. Communicating indicator, Fax Received indicator, Confidential File indicator • Communicating indicator Lights continuously during data transmission and reception. • Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory. See “Substitute Reception”, Fax . • Confidential File indicator Lights continuously while personal box data is being received. Blinks while Memory Lock file is being received. See “Personal Boxes” and “Printing a File Received with Memory Lock”, Fax . 21. Media access lamp Lights up when a removable memory device is inserted in the media slot. 22. Media slots Use to insert an SD card or a USB flash memory device.


25/09/2023 0
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