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How to Share a Fax Modem on a Network

You must share the fax modem on the network if you have multiple computers connected to a network and only one fax modem that you want to use from all computers. You must have physical access to the machine to which the fax modem is connected in order to share it. Furthermore, in order to share the fax over the network, the Windows 7 Advanced Sharing settings must be configured. Even older versions of Windows, such as XP, should be able to see and access the fax modem if the proper settings are used. 1.Click the Start button to open the Windows 7 Start menu. 2.Click “Control Panel” to open the Control Panel. 3.Click the “Choose homegroup and sharing settings” link in the Network and Internet section. 4.Click the “Change advanced sharing settings” link to navigate to the Advanced Sharing Settings menu. 5.Click the “Turn on network discovery,” “Turn on file and printer sharing” and “Turn on sharing so anyone with network access can read and write files in the Public folders” radio buttons. 6.Click the “Enable file sharing for devices that use 40- or 56-bit encryption” and “Turn off password protected sharing” radio buttons to make sure all other computers can access your fax modem. 7.Click “Back” in the top left corner of the window until you reach the Control Panel main page. 8.Click “Devices and Printers” to open Control Panel’s Devices and Printers section. Find the fax modem listed in the Printers and Faxes section. 9.Right-click the fax modem and select “Printer Properties” from the resulting menu to open the Printer Properties window. 10.Click the “Sharing” tab at the top of the window to view the Sharing settings. 11.Place a check mark in front of the Share This Printer option. The Share Name box is activated. 12.Type a name for your new shared fax in the Share Name box. All other computers will see your fax under this name. 13.Click “Apply” to apply the new settings and share the fax modem on the network. 14.Click “OK” to close the fax properties window. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

20/02/2023 0

How to Check the Printer Status in Windows

When you print a document, it normally spools to the printer and prints. When your document fails to print, you must first check that the printer is operational. To begin, check your printer status, which indicates whether or not the printer is operational. Windows 8 Devices and Printers displays a list of all the printers that your computer can use. You can use it to display the printer’s status, then check the queue and troubleshoot as needed. 1.Press “Windows + X,” and then select “Control Panel.” 2.Select “View Devices and Printers” to open the “Devices and Printers” list. 3.Right-click on your printer to see a list of options. To view the print queue, select “See what’s printing.” To check general printer status, select “Properties,” and to figure out if something is wrong with the printer select “Troubleshoot.” *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

20/02/2023 0

5 Common Work WiFi Problems and How to Fix Them

People carry cellphones, tablets, computers, and laptops with them wherever they go for work, entertainment, or research. Wi-Fi is regarded as one of the most important amenities by more than 95% of people. It’s not an exaggeration to say that more than 20 billion devices worldwide are connected to the Internet. If you are experiencing Wi-Fi issues at home or at work, you can resolve them in a few simple steps. Continue reading to learn about common problems and their solutions. Problem 1. Unable to Connect to Wi-FiIf you’re having trouble connecting to Wi-Fi, the problem could be with just that device or with all of them. If it’s a single device, turn it off and back on to reset the network connection. If the problem is with multiple devices, restart the router by turning it off for several seconds.   Check that all of the router’s lights are functioning normally and that any firmware has been updated. Check to see if there is an authentication problem as well. If the router is the source of the problem, it may be necessary to replace it. Problem 2. Slow Internet Connection For this issue, use the same troubleshooting steps as described above. A faulty wire or an overcrowded network could be the source of the problem.   Depending on your router, you may need to change channels or rearrange the antennas to see if this helps. Similar issues can also impair TV service if an antenna is not properly installed.   If your speed is still slow after testing it online, contact your ISP to confirm the problem or see if you need to change packages. Problem 3. Periodic Drops in Network ConnectionA common Windows 10 Wi-Fi issue is random connection drops, which can be tracked using a ping monitoring tool. Multiple Wi-Fi users in a home or business could cause issues. Changing channels or performing a factory reset should resolve this. Problem 4. Complications With Wi-Fi After UpdateSometimes an update can cause Wi-Fi issues because the system did not include all of the necessary support for a seamless wireless connection. This is frequently self-limiting because the system resolves the issue.   To expedite the process, right-click your Wi-Fi icon and select “troubleshoot problems” for Windows. You could also remove the update. Problem 5. Wi-Fi Icon or Network DisappearsThe Wi-Fi network icon informs you of your internet connection’s status. If it goes away, you won’t be able to see or connect to any available Wi-Fi networks. A simple PC restart may restore the icon’s visibility.   In the event of Wi-Fi issues, you may only need to re-authenticate the connection. If you don’t see your Wi-Fi network on the list, the problem is most likely with the router, which should be reset. Fixing Wi-Fi Problems on Your OwnThe Internet is useful for both personal and business purposes. However, when you have Wi-Fi issues, that same internet may be rendered useless.   There are numerous reasons why you may be experiencing issues with your internet connection. The only way to solve the problem is to identify its root cause. Correcting Wi-Fi issues may appear complicated to some, but by following common solutions, you can do it on your own.   If you found this article useful, please visit our website’s other informative posts. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

17/02/2023 0

How to Connect a Laser Printer to Share Over Your Network

When you connect a laser printer to your office network, it becomes available to employees or coworkers who use the same network, allowing them to print documents, presentations, and photos from a single printer in a central location. Connect printers with Wi-Fi or a network port directly to your Internet router; connect printers without direct network connections to a host computer with a USB or serial cable, and then use Windows 7’s “File and Printer Sharing” tool to add the printer to the network through the host computer. Network Connection Via a Host Computer 1.Connect the USB cable to the printer and a free port on your computer. 2.Wait for Windows to automatically detect, locate and install the drivers necessary to operate the printer. If prompted, insert the software disc that shipped with the printer into your computer’s CD drive, and then click the “Yes” button when prompted to install and launch the setup software. In most cases, Windows automatically finds and installs the necessary drivers. 3.Click the “Start” button, and then select “Control Panel.” 4.Type “network” in the Search box, and then click “Network and Sharing Center” in the main pane. 5.Click the “Change advanced sharing settings” option in the left pane. 6.Click the down-arrow button to view the computer’s current network profile. If the printer sharing option is disabled, click “Turn on file and printer sharing,” followed by “Save changes.” If prompted, enter your Windows administrator password. 7.Click the “Start” button again, and then select “Devices and Printers.” 8.Right-click the laser printer you want to share, and then select “Printer properties” in the context menu. 9.Click the “Sharing” tab in the Printer Properties window. Click to enable the “Share this printer” check box. Other users on the network can now add the printer to their computers with the “Add a printer” tool in the “Devices and Printers” window. Direct Network Connection 1.Connect an Ethernet cable to the LAN port on the network printer and a free LAN port on the Internet router. Alternatively, press the “Wi-Fi” or “Wireless” button on a printer with wireless connectivity. If prompted, enter the router’s network security key or password using the printer’s keypad. 2.Click the “Start” button on any computer connected to the same network as the printer, and then click “Devices and Printers.” 3.Click the “Add a printer” button in the top menu, and then select the “Add a network, wireless or Bluetooth printer” option. 4.Click to select the network printer, and then click the “Next” button. Follow the onscreen prompts to enter a name for the printer and print a test page. 5.Click the “Finish” button to complete the setup procedure. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

16/02/2023 0

How do I Allow for Printer Sharing on AVG Internet Security?

AVG Internet Security allows you to manage your company’s incoming and outgoing Internet connections. It also allows you to manage printer access on your network, ensuring that only you and your coworkers have access to these devices. You can monitor sharing settings in AVG Internet Security’s dedicated File and Printer Sharing panel. To change printer sharing settings, go to the Windows Network and Sharing Center. The AVG Internet Security firewall then applies these settings automatically. 1.Click “Control Panel” on the Windows Charms bar. 2.Click the “View devices and printers” link located beneath the Hardware and Sound heading. 3.Click the printer you want to share and select “Properties” on the menu that appears. 4.Click the “Sharing” tab, place a check mark in the “Share this printer” check box and then click “OK.” 5.Launch AVG Internet Security and click the “Firewall” tile. 6.Click the “File and printer sharing” link located on the left of the window and verify that the File and Printer Sharing page says that “File and printer sharing is enabled.” *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

16/02/2023 0

The Top Reasons to Buy a New Printer in 2023

The Top 5 Reasons to Consider New Printing Equipment in 2023 1. Your Printers Are OldOutdated printers can incur additional print costs. They typically necessitate more upkeep and energy. In terms of energy consumption, newer printers and copiers are more efficient. Furthermore, when print devices reach the age of seven or eight years, their manufacturers typically stop producing replacement parts. This can make repairing an older printer a costly endeavour. 2. Your Cost-Per-Page Is Too HighToner usage becomes more efficient as print technology advances. Toner is an expensive consumable, so the ability to print with less toner can significantly reduce your cost-per-page. 3. Your Devices Are Single FunctionMulti-function printers, which allow users to print, scan, fax, and copy, are an excellent way to save energy and space. Furthermore, scanning documents directly to email or a cloud folder is possible with newer print technologies, which can eliminate a lot of extra steps. 4. Your Employees Are FrustratedWhen printing is a necessary part of your job and your printers fail, it can be stressful and frustrating for your employees. It may also have an effect on your bottom line. 5. Your Print Security Is Almost NonexistentNetworked printers provide convenience, but they can also provide potential entry points for hackers if not properly secured. Printing equipment that is more than seven years old is simply not capable of repelling today’s cybercriminals. If print security hasn’t been on your organization’s radar, it’s one of the most compelling reasons to upgrade your equipment in 2023. Pro tip: when you get your new equipment, be sure that either your dealer or your staff updates its default admin password. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

15/02/2023 0

Quick Fixes for Poor Quality Printing Results

We’ve all had poor printing results at some point in our lives. And, despite the fact that we now have self-driving cars and smartphones with more technology than the original space shuttle, our printers are still having the same issues they did ten years ago. There’s a reason for this: printers must perform tasks that other smart devices do not: they must move individual sheets of paper, deposit inks and toners precisely, and sort and collate at high speeds. While some printing issues can be serious, minor errors are far more common and easily fixed. And printer issues are less frustrating when you have a few helpful hints. #1 – Align the Printer Cartridge or Head Your cartridges may become misaligned over time. Most printers have an automated system for adjusting alignment that you can access through the printer’s control panel. Each printer will have a unique procedure for this. On most HP devices, for example, you can find this function in the Setup menu. Check your user manual or the internet for specific instructions for your device. #2 – ADJUST PRINT SPEED Your printer may be experiencing ink over-saturation if the ink has bled or the page has warped. You can easily solve this problem by increasing the print speed. If the pages appear faded, reduce the print speed or increase the quality setting to increase ink saturation. These options are usually found in the Advanced Properties menu. #3 – Print from High-Resolution Files Print from the highest resolution file available when printing a high-quality image, logo, or document. Files are frequently saved in low resolution to reduce file size. Unfortunately, because the dots in the image are too far apart, these images will print poorly. To achieve excellent results, you may need to reconfigure your printer to use a higher resolution quality. If you do not believe your printer is configured properly for high-resolution printing, contact your print provider. #4 – Clean the Printer, the Heads, and the Cartridges A printer’s heads, nozzles, and other components can become dirty or clogged, resulting in white lines running across your page. Your printer may have a head-cleaning feature accessible via your device software on your computer or the control panel on the printer itself. When cleaning any components on your printer, make sure to use proper cleaning techniques because improper cleaning processes or substances can easily cause damage. Your user manual will include detailed instructions. #5 – Choose the right paper To the untrained eye, one ream of paper appears to be identical to another. However, cheap paper is inexpensive for a reason. If you notice toner flecks, blurred print, or fading, try using a higher-quality paper. #6 – Respect your ink and toner Although it may be tempting to save money on ink and toner, it is always best to use the toner recommended by the manufacturer. Cartridges, inks, and toners may not appear to be sophisticated, but they are. There are definitely better ways to save money on printing supplies. Furthermore, toner cartridges are easily damaged. Follow the manufacturer’s handling instructions and always store them on a level surface. They should be carefully unpacked and handled as little as possible. #7 – Protect the Printer from heat and humidity If printers are overheated, they may produce poor quality printing. Avoid putting your printers in high-temperature areas or near other devices that generate a lot of heat. Furthermore, keep them away from windows, which can be hot and humid. #8 – Check for driver updates Print quality may suffer if you aren’t using the most recent software. To learn how to keep your printer driver up to date, visit our Introduction to Printer Drivers blog. You can also find links to printer drivers on this page. #9 – Use the manufacturer’s troubleshooter The most time-consuming aspect of printer repair is determining what went wrong. Many modern copiers now include a built-in troubleshooting feature that makes it much easier to pinpoint the problem. #10 – Call a professional If you are unable to correct the poor quality printing with these steps, a professional may be required to determine what is causing your problem. To schedule maintenance, contact your service or print provider. In addition to trying these fixes, be sure to perform regular printer maintenance as outlined in your manufacturer’s guidelines. All of the printer’s major internal parts need to be serviced or replaced periodically. Alternatively, you can partner with a Managed Print Services provider that will schedule and perform the maintenance for you, and save you quite a bit of money on energy and supplies in the process. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

15/02/2023 0

How to Add the Print Option on a Web Page

Add a print link to a Web page if you believe viewers will want to print it. A print link, when placed prominently, encourages visitors to print your page. Print links can be created using a variety of different coding languages, but HTML and CSS are the most user-friendly. Because other coding languages aren’t always supported or enabled on viewers’ computers, using HTML and CSS ensures that the print option is available to everyone.   1.Open your HTML editor programme and navigate to the location on your page where you want to add the print link.   2.Copy and paste the following HTML/CSS code into the page. You can replace the “Print this page” label with a label of your choosing:   <a href=”#” onclick=”window.print();return false;”>Print this page</a>   3.Save your Web page and click on the “View in browser” button in the menu bar. Click on the “Print this page” link on the page to open the Print dialog box in your Web browser. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

14/02/2023 0

How to Use a Router to Make a Printer a Wireless Printer

When you network a printer, you can print to it wirelessly from any computer on your network. By reducing the number of printers required, your company may save money and office space. You can connect almost any printer to your network, though the networking method you use will depend on the hardware of your printer. Network-Ready Printer Connect the Printer to a RouterConnect one end of the Ethernet cable to the port found on the printer and then connect the other end of the cable to an available port on your router. Alternatively, you can connect the printer to an available network wall jack. Turn on the PrinterPress the power button to turn on the printer. Wait at least two minutes for the printer and the router to communicate before proceeding. Print a Configuration PagePrint a configuration page from the printer’s control panel. The page contains networking information, including the printer’s IP address. You can also use the control panel to assign an IP address to your printer. The actual steps necessary to print the page and to configure the IP address vary depending on the manufacturer and model of your printer. Refer to your owner’s manual for the information specific to your printer. Install the Printer Software on Network ComputersInstall the printer software on any network computer where you want to use the printer. To install the software, insert the installation CD that came with the printer and follow the onscreen instructions. When prompted, enter the IP address that appears on the configuration page you printed. Alternatively, search for the printer among available network devices. Reboot your computer to complete the installation. The installation process may vary depending on your specific model of printer. USB Printer Connect the Printer to a ComputerFollow the manufacturer’s instructions to connect the printer to a computer and install the print software if you have not already done so. Enable Print and File SharingOn the computer directly connected to the printer, enable File and Print Sharing. Click Start, then Control Panel, and finally “Network” in the Search box in the top-right corner of the Control Panel screen. Select “Network and Sharing Center” from the options on the left, and then click the “Change Advanced Sharing Settings” button. Click to enable the “Turn on File and Printer Sharing” option and then click the “Save Changes” button. You may receive a prompt to enter an administrator password depending on your computer’s security settings. Close the Windows Control Panel. Open Devices and Printers Dialog BoxOpen the control panel and open the Devices and Printers dialog box. Locate the PrinterBrowse the available printers until you find the one you want to share. Right-click the printer and click “Properties” from the options that appear. Select the “Share this Printer” OptionClick the “Sharing” tab to view the Sharing properties for the printer. Click to select the “Share this Printer” option. A check appears in the box when you enable this option. Click “Apply” and “OK” to save the changes and close the printer dialog box. Close the Devices and Printers dialog box. The printer now is available to other networked computers to use wirelessly. Add the Printer to Networked ComputersAdd the printer to any networked computer you want to have access. From the networked computer, click Start followed by “Devices and Printers.” Click the “Add a Printer” option and then click “Add a Network, Wireless or Bluetooth Printer” option. Select the printer from the list of available printer, click “Next” and then follow the onscreen prompts to complete the installation. Tip You can also connect parallel port and USB printers to your network using a wireless print server. The process of connecting and installing the printer varies depending on the model of print server purchased. Warning When sharing a printer through a computer, you must leave the connected computer powered on for others to gain access to the printer. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

13/02/2023 0

My Printer Keeps Saying “In Queue”

You’ve checked your printer’s output job queue several times, and the same documents are listed as ready for processing each time. If your printer keeps telling you that the file you need on paper is still pending, you can narrow down the cause by inspecting your print process from the flow of document data to the device’s output tray. MemoryDocuments that linger in the output queue of pending jobs without progressing to completion signal potential printer memory problems. At the heart of every laser printer lies a miniature computer, complete with its own supply of RAM. Although entry-level laser devices include a fixed installation of memory chips, workgroup-class hardware, proofers intended for the graphic arts and copiers that double as color printers, offer optionally upgradeable memory. When you overtax your printer with too much data for its memory capacity, or it accidentally holds on to stale data from a previous document, the device may have trouble completing the output jobs you send it. Although inkjet printers draw their processing capabilities from their host computer’s installed RAM, the memory they use reduces the amount available for other computing tasks. If memory problems frequently snarl your printing workflow, look to upgrades as the simplest, most cost-effective solution. DocumentIf you’re accustomed to watching output emerge at lightning speed when you send text-heavy word processing documents and number-dominated spreadsheets to your printer, the slowdown you see when you work with graphics-laden design documents or complex database-dependent projects may leave you thinking you have a hardware problem. Document data size relates directly to print processing time, but unless you check the size of your files before you print them, you may not realize how much information they contain for your hardware to digest. Rather than halt the print job on the suspicion that file corruption has slowed its output, treat your machine like the proverbial watched pot and let it catch up. If the print job never finishes, however, you may be faced with a troubled file, in which case you can try printing it in sections to isolate the problem. DriverFrom small desktop photo printers to large floor-standing devices with multiple paper trays, output hardware can’t understand computer document data without an intermediary to translate file information into printable material. That liaison consists of the printer driver software you install — or your operating system already includes — to complete the addition of output hardware to your computer or network. If your printer provided trouble-free service before you completed an OS update, and now your documents linger in its output queue without satisfactory completion, update your printer drive to correspond with your OS. Printer manufacturers maintain repositories of downloadable driver updates on their websites, from which you can select the appropriate resource. StatusPrinter status can have an impact on printer performance. After replacing a toner cartridge, a machine that remains in offline standby mode cannot process the projects in its output queue. Without human intervention to clear out snarled sheets, a device with a paper jam cannot resume printing. A faulty or empty ink tank or toner cartridge, or an ink level that is too low on a solid ink device, effectively halts printing and freezes pending jobs in the output queue. Check for warning signals on the printer’s display panel or in the management software that alert you to the need for new supplies if it appears unresponsive or excessively slow. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

13/02/2023 0

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