Month: July 2024

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6 Troubleshooting Steps for Printing Over VPN

Using a VPN service means that all your network traffic is rerouted through some remote network for privacy. This prevents your wireless printer from connecting to your computer via using a local network. As a result, you are unable to use your printer for the desired printing job. What to do? Printing documents and other files remotely is an easy job, whether you want the documents to be printed from a printer that is placed in the room next door or half-way around the globe. You won’t need to set up the Internet Printing Protocol (IPP) or allow it to be connected through your firewall. Why Use a Wireless Printer? Many new printers that are being marketed are now capable of connecting to the internet services via Wi-Fi. If you’re someone who requires a printer for various printing jobs multiple times, you don’t have to buy different printers for each computing device. You can simply get a wireless printer and it will solve the issue. Troubleshooting Steps for Printing over VPN Wireless printers enable you to send and print documents using only your local network. This means that if you want to print files from the Internet, you’ll have to find another alternative. Using ExpressVPN, CyberGhost VPN, or any other excellent VPN server with split tunnelling is a fantastic alternative. Let us investigate further solutions to this problem. 1. Adjust Your VPN Settings Connecting your computer to a wireless printer is a breeze with some VPNs, such as NordVPN. You simply need to change the settings on your devices. Simply enable the use of local network resources in the settings of your VPN service. Once activated, this option allows you to connect your printer to other devices via your local network without having to disable your VPN. 2. Using the IP Address If you are using macOS and are unable to complete the aforementioned settings, you can connect and use your wireless printer by utilising the IP address of your computer devices. When you connect your devices using IP addresses, your printer status will be online even if your computer is connected to your VPN. 3. Using Router Software If you haven’t connected to your VPN server via the computer software provided by your provider, you should think about it. These conventional VPN servers are adequate for the majority of uses, but using a wireless printer is not one of them. Such VPN clients are not suited if you use local devices such as wireless printers. As a result, switching your VPN’s router software to another client may assist you in printing over a VPN. This occurs because when you use your VPN services via your Wi-Fi router, any devices connected to the Wi-Fi connection, including your wireless printer, are immediately connected to the same remote VPN server. 4. Split Tunneling Feature When you connect to the internet using your VPN client, all network traffic is routed through a VPN tunnel. Its purpose is to add an extra degree of security, but it stops your data from being sent to external sites. Finally, it prevents you from printing over VPN. As a result, VPNs such as ExpressVPN include a feature called as Split tunnelling. As the name implies, this capability can divide your network traffic into two parts: private data sent through the VPN and public data routed locally. You’re in luck if your VPN client supports split tunnelling. You have complete control over which software or applications on your computer or Android smartphone can transfer data information via the VPN. This allows you to organise all of the software and data transmission paths. 5. Use Google Cloud Print Another solution is to circumvent all VPN limitations in order to utilise your wireless printer. There is no need for your devices to be connected for this. Google Cloud Print is clearly the best and most valid option among the current remote printing services. It is well-known and easily accessible. 6. Using a Wired Connection If you are unable to use any of the preceding options, there is a workaround. Simply connect your printer to the computer using a wired connection cable. Conclusion “Printing over VPN” is possible through a variety of methods. Some of the best and simplest are given above. If you follow these procedures one by one and determine which option works best for you, you have a 90% probability of quickly printing your desired papers and other files. With so many solutions and fixes available, you’ll be fine tackling those printing challenges. Just remember that no matter what problems you’re facing, there are always a variety of answers. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

11/07/2024 0

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10/07/2024 0

What is a laser printer?

A laser printer is a common form of computer printer that use non-impact photocopier technology in which no keys strike the paper. When a document is sent to the printer, a laser beam uses electrical charges to “draw” the document on a selenium-coated drum. Toner, a dry powder form of ink that sticks to the charged picture on the drum, is then applied to the drum. The toner is applied to a piece of paper and fused to it with heat and pressure.. In the mid-1980s, the laser printer became popular as a standalone printer for use with personal computers. It usually took the place of a dot matrix printer or a non-impact inkjet printer. Laser printers are still frequently attached to a single PC, but many are also linked to local area networks (LAN), which support workgroups or entire departments. In some circumstances, a laser printer is utilised as a multifunction peripheral that can print, scan, photocopy, and fax. These printers are referred to as multipurpose printers (MFP). Their model numbers typically include MFP or MFC for multifunction centre. How a laser printer works Laser printers are suitable for usage in both a home office and a small company office. An Ethernet connection is generally used for office connectivity. A cable or Wi-Fi connection is used to connect a printer to computing devices in a home office or small business. Wi-Fi is also used to link mobile devices to printers in order to print from them. Color laser printers are more expensive than monochrome laser printers since they can handle both black and white and colour printing. Laser printers are typically used for printing, although newer all-in-one printers can operate as a printer, copier, scanner, and fax machine. Many have easy-to-use touchscreen screens. The following steps detail how a laser printer works: 1. A photo, graphic, or text image is supplied to the printer, which starts the process of transferring that image to paper by combining positive and negative static electric charges. 2. A positive charge is applied to the revolving drum. 3. The image is converted into a laser beam by the system’s circuits. 4. The laser beam bounces off a mirror and onto the drum, creating an image by burning a negative charge in the shape of the image. 5. The drum then collects the positively charged toner from the toner cartridge. The toner adheres to the drum’s negatively charged image. 6. The paper that enters the printer is negatively charged. 7. As the paper passes over the drum, the negative charge of the paper pulls toner from the positively charged drum; the toner practically rests on top of the paper. 8. The charge is released from the paper, and a fuser permanently bonds the toner to the paper. 9. The printer releases the printed paper. 10. The electrical charge from the drum is removed, and the excess toner is collected. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

09/07/2024 0

Testing the Network Connection of Your Printer Using the PING Command

The ping command is a Command Prompt command that is used to test the source computer’s ability to reach a specified network target. The ping command is commonly used to test that a computer can connect with a printer across a network. 1. To retrieve the IP address allocated to your printer, print a settings page from your printer (this may vary depending on your system type; please consult your User Guide for more details on Printing a Printer/System Settings Page). 2. The IP address will appear under the ‘Network’ sub-heading. 3.Open up a Command Window: 4.Click on Windows Start Icon. 5.In the ‘Search’ Box or ‘Run’ Box type “CMD”. 6.Click on the ‘CMD’ or ‘Command’ Icon. 7.The Command Prompt Window will now Open. 8.On the first line type PING then IP Address (EG. PING 10.26.76.1) then hit Enter. 9. If the PING command was successful, the printer should begin responding and the response should be visible in the command window. 10.If the PING command has failed you will be advised that the “Request has Timed Out” or that the “Host is Unreachable”. 11.If the PING command fails, the fault could be with the IP address or another network issue; please continue analysing the network problem. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

05/07/2024 0

How to Choose Paper for Printing

You’ve developed the ideal design for that brochure, newsletter, postcard, or band reunion notice. Great. It’s now time to select a paper to round off the bundle. Paper selection is critical in printed products since it influences both the cost and the visual attractiveness of the piece. When selecting a paper, you must define the paper weight, opacity, brightness, and finish. Choose a Paper Weight When it comes to paper weight, the thicker the paper, the heavier the weight (higher lbs). Thicker paper stock is more durable, less prone to wrinkling, and represents a higher level of quality. The most typical paper weight is 20 pounds, but marketing campaigns frequently employ paper weighing between 20 pounds to 32 pounds. 16-20 lb Bond Paper Lightweight paper that is good for internal documents, copy paper or multi-page projects. 24 lb Bond Paper The perfect paper weight for letterhead, reports, or other documents that must withstand handling. 32-36 lb Bond Paper A more substantial and durable paper weight, great for résumés, legal documents or other high quality printed projects. 65 lb Cover Stock Cover stock is a heavy, durable paper stock used for business cards, brochures, folders and project covers. Paper Opacity The paper opacity is used to describe the opaque or transparent qualities of a sheet of paper. Some papers, like translucent vellum, are intentionally transparent and can be layered on top of other papers. Opacity should be considered when understanding the degree to which graphics will show through to the reverse side of the paper. Paper Brightness The appearance of a printed object can be affected by the paper shade it is printed on. A white paper shade can range from a cream color to a hint of blue, with the blue shade often appearing to be the brightest color white. The brightness is a measure of the reflectance of blue light wavelengths on a scale from 0-100. Types of Paper Finishes Here’s a quick rundown of common paper finishes: A smooth finish results from paper passing through sets of rollers during the papermaking process. Bond paper is a relatively high-grade paper stock with a rag content ranging from 25 percent to 100 percent. Vellum has a subtle roughness. An embossed finish provides a molded appearance on the paper’s surface. A linen finish resembles linen cloth. Cockle is a texture similar to homemade paper. Metallic paper is coated with a thin film containing metal or plastic whose color and gloss simulate metal. Coated paper has a coating applied to give the sheet a better appearance. Cast coated paper results in an exceptionally glossy coated finish, usually only on one side. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

04/07/2024 0

Printer Says Offline But Is Connected? Here Are 7 Ways to Fix It

Printer Says Offline But Is Connected? Here Are 7 Ways to Fix It Many Windows 10 users have noticed that the printer seems to be offline even when it is connected and turned on. This article contains a number of strategies that should help you solve this problem. When you want to print a document, photo, or text file, the operating system sends it to the printer and starts printing. For this to happen, the printer must be set to ‘Online.’ When the printer status is Offline, it is unable to communicate with the computer and hence cannot print documents. This is a typical problem that can be quite inconvenient, particularly if you need to print documents rapidly or rely on a printer for your daily work. Why Is My Printer Offline? For a variety of reasons, including connectivity issues and powered-down printers, your computer may display an offline printer status. If your printer displays an offline status, see the solutions detailed in the guide below… 1) Check Your Printer Connection Check the computer-printer connection to see if there is a hardware problem. To begin, turn off and on the printer. Wait a few moments for it to finish. If the printer is connected to the computer through a USB cable, make sure that both ends of the cable are properly connected. Make sure it’s also connected to a working USB port on the PC. If the printer uses a Wi-Fi connection, check to determine if it is connected to your computer network. Check that the printer’s cable is properly connected to the Ethernet port if it is connected to a hard-wired network. If there are no physical problems with the cables, USB ports, or other components, the problem is most likely software-related. 2) Run Windows Troubleshooter As a fast check, use the Windows troubleshooter. Windows has a number of troubleshooters designed to quickly identify and automatically resolve a wide range of computer issues. To start troubleshooting, go to Settings, type “troubleshoot,” and then choose “Troubleshoot” from the list. Select “Printer” from the “Get up and running” section, then click “Run the troubleshooter.” The troubleshooting process will start. Follow the steps to see if it finds any printing problems. Restart the computer to see if the printer problem is resolved. 3) Check Your Printing Settings If you have updated the Windows 10 operating system, Windows Update may have changed the printer settings without your awareness. To check how those precise settings are altered, go to Settings and select “Devices.” From the left pane, select “Bluetooth & other devices,” then from the right pane, click “Devices and printers.” By right-clicking the printer symbol with the green checkmark, you may access the context menu and choose “See what’s printed.” If your printer does not have a green checkmark, right-click on it and choose “Set as default printer.” Right-click again and choose “See what’s printed.” By clicking “Printer,” you can view the “Pause Printing” and “Use Printer Offline” settings. A check mark will appear next to both of them if they are enabled. Now, go to “Printer” and see if 4)Add Second Printer Consider adding a “second printer.” This strategy is only applicable if your printer is network-connected to your computer (and not via USB). To begin, you must know your printer’s IP address. It should be included in the printer’s manual or available on the manufacturer’s website. Go to Settings, then “Devices,” and finally to the “Bluetooth & other devices” section on the left pane. Look for “Devices and printers” under “Related settings” on the right pane and click it. When you right-click the default printer, choose “Printer properties” from the context menu. In the printer properties box, select the “Ports” tab, then click “Add Port…”. If “Add Port…” is greyed out, right-click the printer and select “See what’s printing” from the contextual menu. From the “Printer” menu, choose “Open as administrator.” Then, click “Printer” again and select “Poperties.” Return to the Ports tab; you should now see “Add Port” as an option. In the Printer Ports window, select “Standard TCP/IP Port” and then click “New Port…”. In the Printer Port Wizard window, click “Next.” Make that the printer is turned on and the network is correctly connected and configured. Enter the printer’s IP address and port name for the specified device. Choose “Next.” Follow the steps to see if this fixes the printer problem. 5) Restart The Print Spooler Service Windows Services (services.msc) are used to change how Windows services behave on your system. You can modify a service’s parameters for security, debugging, and performance reasons. One of these is the Print Spooler service. This service manages printer interactions and spools print jobs. If you disable this service, you will be unable to print or see your printers shown on the system. To restart the Print Spooler service, open the Run dialogue box by pressing the Windows key (Win key) + R on the keyboard. You may also acquire it by doing a search for “run” and selecting the “Run” result. Enter “services.msc” in the Run dialogue box and press Enter or click “OK.” Enter “services.msc” in the Run dialogue box and press Enter or click “OK.” A list of services will be displayed. Find and choose the “Print Spooler” service. Select “Restart” from the contextual menu to see if this resolves the printer status issue. 6) Disable VPN Turning off or disconnecting a VPN (Virtual Private Network) fixed the printer status issue for certain customers. If you are using a VPN client, we recommend that you temporarily disable it. Some users have reported that when connected to a VPN, the printer status is displayed as “Offline.” Connect the printer by USB cable or unplug from the VPN before printing papers. You can also fix the problem by changing the VPN configuration settings and granting yourself ‘local network access.’ 7) Re-add Printer This section explains how to uninstall and then reinstall the printer. Windows should install the relevant printer drivers…
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03/07/2024 0

The top five reasons to choose Color Copy

1. Original quality Color Copy, with its ideal whiteness and particularly smooth surface, enables even colour application and the widest colour gamut in digital print. As a result, both laser and inkjet printing produce vibrant colors. 2. Reliable results Color Copy provides consistent quality from the first printout to the last. The paper’s evenly distributed fibres form the foundation for expertly printed images and dimensional stability, which means trouble-free finishing. 3. Wide product portfolio Color Copy original is available in weights ranging from 80 to 400 g/m2, in sizes ranging from A4 to folio sheets, in reels and extra-long digital formats, and in both long and short grain. Color Copy style in ivory, coated surface options with Color Copy coated silk and coated glossy, and Color Copy jet for high-speed inkjet printing are all available. Color Copy clearly has a large selection. 4. Sustainability Color Copy is EU Ecolabel and FSCTM certified, as well as Bronze Cradle to Cradle Certified®. Furthermore, because Mondi offsets unavoidable carbon emissions, Color Copy original is CO2 neutral. 5. Satisfaction guaranteed Mondi Neusiedler in Austria has been setting high quality standards with Color Copy since 1989. Mondi guarantees complete satisfaction or will replace your paper. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

02/07/2024 0

Functions and Features to Look for in a New Office Copier

Color or Black and White One of the first things to consider is whether you’ll need a colour or black-and-white copier. Because black and white copiers use just one toner cartridge, they are substantially less expensive both in terms of each copy cost and operational cost, whereas colour copiers require four distinct types. Unless you rely on your printer and copier for colour papers, such as marketing or branded materials, a black-and-white choice may suit your business budget and needs. Output Speed Today’s multifunction printers and copiers have output speeds ranging from 30 to 40 pages per minute for colour copiers to over 100 pages per minute for high-speed output. You should consider your company’s printing and copying requirements to see if a high-speed option is a good investment. A high-speed copier will assure efficiency and eliminate bottlenecks if you have a larger company or organisation, or if you want significant volumes of copies or prints, whilst a lower speed is often acceptable for small organisations and businesses with low-volume printing needs. Image Quality While it may be tempting to evaluate solely pricing and copier speeds when purchasing new office equipment, it is critical to not overlook the quality of the copier’s output. Documents and presentations prepared with poor picture clarity copiers might leave an unfavourable impression on clients and business partners. Look for copiers that can print at high resolutions and have choices for fine-tuning image sharpness and colour. Although it may be more expensive up first, investing in a copier with greater picture quality will pay off in the long run. Don’t skimp on this critical part of your copier purchasing decision. Your reputation, and potentially even commercial deals, may be at stake. Page Size And Paper Capacity Configurations When shopping for new workplace copiers, it’s critical to consider paper capacity. The configuration of paper capacity relates to how many sheets of paper the copier can carry at one time. A limited paper capacity means more frequent reloading and possible delays, whereas a high paper capacity may result in a bulky and costly machine. Consider the typical number of copies your office requires at any given time, as well as any potential future growth, to find the optimal balance for your specific requirements. Also, keep page size alternatives in mind; if your office routinely uses larger-sized paper, such as legal or ledger, make sure the copier can handle such sizes before making a final decision. Considering these variables can assist you in selecting the best copier equipment for your office’s specific requirements. Finishing Options and Accessories If you use your printer for more than single-page printouts, you may discover that additional finishing and organising functions save time and reduce the need to outsource marketing materials. Today’s multifunction office copiers and printers can come with a number of accessories and finishing options to help you meet more of your company’s needs more efficiently. Consider the following features, which may be included or accessible as an add-on: Paper sorting Stapling Collating Sorting trays Booklet making Folding and creasing Mobile Connectivity More current printers and copiers have wireless capabilities, allowing you and your team to print from any device, anywhere. When your team is out in the field or working from home, they may submit papers immediately to the office from their phone or laptop. Furthermore, these copiers frequently have security measures such as data encryption and authentication to ensure that your information is secure and that sensitive material is not viewed by unauthorised people. Security Security should always be a major consideration when it comes to business copiers. These workstations not only house important documents, but they can also store information like credit card numbers and passwords. That is why it is critical to think about the amount of security required for your new workplace equipment. First, investigate the copier’s capabilities. Is it capable of encrypting data and limiting access to specific individuals through password? Are there any other security measures available, such as biometric authentication or hardware locks? It’s also critical to develop a clear office policy for the proper use and handling of printed materials. Managed Print Services When establishing a new workplace, it is critical to explore all of your office photocopier equipment possibilities. Managed print services are a feature available with office printers in which outside office copier providers (such as CEI) handle all procedures and maintenance for workplace printers and copiers. This can save office personnel time and effort, as well as potentially cut operational costs. Regular maintenance checks and future upgrades are frequently included in managed print services, ensuring that office equipment functions smoothly. Furthermore, they frequently provide help or troubleshooting in the event of a problem with the copiers. In short, managed print services can be a handy and cost-effective solution for managing office copiers. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

01/07/2024 0

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