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What are the benefits of an ADF?

The advantages of an ADF are far more extensive than you might think. ADF benefits include faster scanning and printing, as well as software testing, know-your-customer (KYC) background checks, financial compliance, and the digitization of a company’s records. An ADF is an endlessly useful tool for a developer building new software that uses optical character recognition (OCR) technologies to input data quickly and stress test the application. With the minor errors discovered in the scans, developers can then make the necessary adjustments to update their software to capture the correct information with minimal errors. A financial institution can quickly collect the customer information it needs to conduct KYC processes and confirm compliance to every customer it serves when it has a high-quality scanner equipped with a high-capacity ADF. A bank could perform the same checks manually, but that method is more of a relic from before the 1990s, when confirmations took hours to arrive. More importantly, long wait times frequently result in a poor customer experience or waste of a company’s valuable time and resources. Digitizing old documents is a common way for a business to create an accurate record of past company activities when upgrading its overall infrastructure. However, due to time constraints, it is nearly impossible to do if you only have access to a single-sheet document feeder. A high-volume, high-speed scanner is required in these cases to quickly create digital copies of physical documents. Some of the more expensive machines have an ADF capacity of up to 500 sheets, allowing you to reload your scanner later. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

09/01/2023 0

Tips for Using Your ADF (Auto Document Feeder)

When used correctly, an ADF is a fantastic feature to have. It allows you to feed multiple pages into a multifunction printer, scanner, or copier, allowing you to print, copy, or scan multiple pages without having to manually insert each piece of paper. So, let’s take a look at some ADF usage tips.   While ADFs are not prone to error, there are some things you can do to avoid common errors and mistakes that are known to occur with them, such as misalignment and jamming. Take a look below at some useful tips to help you with your ADF Make sure the sheets of paper are free of any staples, clips or anything like this Be sure not to put too much paper in the feeder. Each manufacturer printer may vary slightly but we’d advise not putting any more than 15 – 20 sheets maximum Don’t use torn, frayed or spiralled paper that may have come from a binder. Try and make sure the edges are straight Avoid using photos as there’s the potential for these to be damaged. When scanning or copying photos, use the standard scanner or copier to do this Make sure your paper fits snugly against the paper width guides and the paper is not bending *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

09/01/2023 0

5 Simple Ways to Secure Your Small Business Documents

1. Password protect important filesIt astounds me how many small business owners keep critical documents on their laptops, potentially exposing sensitive business data if they are lost or stolen. As an added layer of security, you can password protect your documents. To prevent an unauthorised user from opening or making changes, use the password protection feature in Microsoft Word and Excel. You can protect PDF files in Adobe Acrobat to prevent them from being opened, printed, edited, or copied. When sending out contracts, protecting a PDF document from edits should become standard practise. 2. Make digital copiesTo keep important documents safe, you need more than a locked filing cabinet. While paper documents and hard copies are convenient, having a digital backup is essential. Purchase a good scanner and convert your important documents to digital files. Scan all important documents and save them to a cloud storage service, such as Dropbox, JustCloud, or SugarSync. Cloud storage allows files to be saved on remote servers that are accessible via the internet. You won’t have to worry about your files if a natural disaster, fire, or break-in occurs, or if your computer’s hard drive fails. Most cloud-based business storage services also enable you to track who has accessed files and whether or not the information has been shared. 3. Use eSignaturesRemember when you needed a client’s signature and you had to scan, print, and email a document, then they had to print, sign, and email it back? This procedure enabled sensitive data to be sent via email, posing a security risk. Those days are over, thanks to electronic signatures, also known as eSignatures, which allow documents to be legally signed digitally. DocuSign and AdobeSign allow your small business to have documents signed instantly without the need for printing. 4. Put your smartphone to workGet rid of the clutter that comes with keeping paper receipts. Take pictures of your business-related purchases with your smartphone. Services such as Shoeboxed and Expensify can make it easier to track expenses. Get your receipts emailed to your business account when you shop at places like Staples or Office Depot. You should receive a notification on your smartphone confirming receipt. 5. Create better internal policiesPut policies in place that will become best practises for your small business. Share your internal policies with your team to ensure that everyone is on the same page. Don’t leave sensitive information on the printer for anyone to find. If you print to a shared printer, retrieve your document as soon as possible. If you scan and email sensitive documents, consult with your IT professional to ensure that the data is encrypted and that the printer regularly removes archived files. Use your best judgement to determine which files must be kept and establish policies for how long the documents should be kept. Shred unnecessary documents, such as ten-year-old employee records that may contain their social security numbers. If you need to keep a copy for any reason, save it in a password-protected file in your cloud storage. Purchase a good shredder. Make certain that important paper documents are shredded rather than recycled. To avoid the possibility of documents being reassembled, use cross-cut shredding rather than strip-cut shredding. If an employee leaves, revoke their network access immediately to prevent sensitive business documents from being downloaded. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

06/01/2023 0

5 Ways to Secure Your Printers and Copiers

Copiers and printers are vulnerable to data loss. Modern machines contain hard drives, which can result in data breaches or other types of theft. Private documents can be downloaded, and in some cases, print activity can be rerouted, allowing hackers to gain network access via printing software. All of the most dangerous types of malware, such as Trojans, DDoS attacks, spear-phishing, and ransomware, can affect the data generated by print jobs or run through your printer queue. Here are five ways to secure your printers and copiers: 1. Disconnect Printers and CopiersWhen you disconnect these machines from the Internet, the possibility of hacking activity decreases dramatically. Hackers can only physically gain access to disconnected printers and copy machines. However, this also reduces operational efficiency. Consider whether an offline strategy is beneficial to your company. 2. User Access ControlsSpecific user access controls are another way to protect printers and copiers. Creating user accounts with varying levels of access limits access and prevents unauthorised parties from using printers and copy machines for malicious attacks. Examine the Identity and Access Management (IAM) field to see what vendors can offer assistance. 3. Firmware and SettingsPrinters can often protect themselves from various types of hacking by utilising the firmware built into their operating systems. There is also the possibility of using a network firewall to prevent malicious activity related to accessing the data that printers share with other network elements. Consider this a “perimeter approach,” in which you create a stronger barrier against incoming hacking activity. To keep your printer and copier data safe, cybersecurity firms can also assist with firewall calibration and cloud security. 4. Network SegmentationWhen it comes to protecting sensitive data, this overall security principle is extremely valuable. Network segmentation entails isolating various parts of the network and separating them from one another. This boosts security capacity. For example, if printing equipment is on a different network segment than another that handles much of the public traffic, hackers will find it more difficult to infiltrate that printer network. Network segmentation has become a best practise in enterprise because it effectively thwarts hacking efforts. Examine your overall SOA to see if segmentation or isolation can help. 5. Overarching Cloud Service ModelsThird-party vendor products are increasingly being used by businesses to direct their networks. Smart enterprise network configurations will automate printer and copy machine security in the same way that they will automate other types of network security. Investigate what vendors can provide to keep a network safe and secure. A cloud solution configuration can provide encryption at the point of egress as well as a secure tunnel on either side of the client/vendor pathway. Consider whether any of these methods can keep your printing data safe. Investing in printer and copier security allows your company to mitigate risk, protect systems, and guard against data breaches and other disasters while still allowing you to complete print projects. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

06/01/2023 0

How to pause a print job in Windows

In Windows, pause any print job by following the steps below after you’ve started printing something.   Pause a print job from the Notification Area   1. When starting to print something in Windows a printer icon is shown in the Windows Notification Area, right-click this icon. If you do not see a printer icon, click the up arrow in the Notification Area to show all icons.   2. Click Open All Active Printers.   3. Right-click the print job you want to pause, and then click Pause.   Note : To resume the print job when you are ready, right-click the document name again and select Resume or Resume Printing   Pause from print jobs through Control Panel Pause print jobs through the Control Panel by following the steps below.   1. Open the Control Panel   2. Open Devices and Printers, Printers, or Printers and Faxes depending on your version of Windows.   3. Double-click the name of the printer that is being used.   4. If any print jobs are in the queue, click either the 1 document(s) in queue or double-click See what’s printing. Once done, a window similar to the above example appears. Following the steps above lets you pause the print job. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

05/01/2023 0

What is Cloud Printing?

Cloud printing refers to printing that occurs over a network and through the cloud. A printer, for example, cannot connect to a smartphone or tablet, but a user may wish to print from these devices. Cloud printing enables any device to print to a printer via a cloud printing solution such as Hewlett-Packard ePrint or Microsoft Universal Print. Unfortunately, there is no universal solution for cloud printing, so it is up to the printer manufacturer or operating system, and not all printer manufacturers support cloud printing. Note: Cloud printing may also be used commercially to allow users to print to more expensive printers like plotters and 3D printers. Cloud printing security When you connect a printer to a network, it, like any other device, introduces additional security risks if not properly secured. Among these dangers are the following. A man-in-the-middle attack could see everything printed. Someone could hack into the printer and print anything to the printer. Any print job queued and stored on a server could be copied if the server storing that information was compromised. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

05/01/2023 0

Top 10 Things to Look for When Buying Photocopiers

Are you in the market for a new business printer? With so many brands, models, and types available, it can be difficult to select one that will meet your company’s needs. The top ten factors to consider before purchasing a business printer are listed below. 1. Copy Speed This important metric indicates how quickly the business printer will make copies and prints. This is usually one of the first requirements discussed when considering the purchase of a new office automation device, expressed as a number or pages per minute. Copy speed is also related to copy volume, with faster business printers typically having a higher copy volume. A typical business printer designed to be shared by 3 to 10 people has a print/copy speed of 25-45 pages per minute (ppm), putting the printer in the mid-volume category. 2. Copy Volume This figure represents the number of pages that the business printer is designed to process per month. In general, slower copy speeds are intended to process fewer prints and copies per month, with the copy volume increasing in proportion to the speed of the office automation device. Rather than dealing with the actual number, business printers are usually grouped into volume categories for ease of understanding. SOHO (small office, home office) for occasional use, low volume, mid volume, high volume, and commercial office automation devices are among the categories. When purchasing a business printer, try to estimate how much the device will be used and choose accordingly. 3. Network Capability When spending what can be a significant amount of money on office automation, businesses want to get as many benefits and features as possible from the office automation device. The ability to interface with a customer’s computer network is a key feature of multifunction business printers. When a business printer is connected to a network, it transforms into a powerful, feature-rich network printer, scanner, fax server, and much more. When considering network functionality, think about which operating systems you use and how you want the device to fit into the network. Most business printers nowadays include full network functionality as standard. 4. Scanning Features In most cases, a network-connected business printer is the best platform for use as a feature-rich network scanner. With the introduction of colour touchscreen interfaces on many office automation devices and internal processing hardware capable of rivalling most desktop computers, most photocopiers can now scan directly to your desktop, email, or even key business applications such as Sage, Goldmine, and others. Consider how you might want to use the scanning features of the machines and what efficiencies may be found within your business processes when looking at business printers. 5. Additional Features & Benefits Modern office automation devices provide a plethora of features in addition to the standard feature set. Most modern business printers incorporate an open source programming platform into their usable touchscreens. A plethora of “add-on” applications have been created by software developers to improve your printing, photocopying, and scanning experience. 6. Manufacturer Once you’ve determined the features, speed, and benefits of the office automation device, you should consider the manufacturer and their business and device track record. Sharp, Canon, Toshiba, Samsung, and Konica Minolta are among the many names in the office automation market. Based on their personal preferences, many office automation resellers will be brand loyal to one or two manufacturers. In general, you want to buy equipment from a well-established manufacturer with a large market share who can provide long-term support to you and your chosen reseller. Other factors to consider include the manufacturer’s environmental policies and views on corporate social responsibility, which are typically available on their respective websites. 7. Purchasing Options In an era when capital expenditure is tightly controlled and closely managed, the modern purchaser is looking for more adaptable ways to fund office automation devices. When selecting a prospective supplier, it is worthwhile to investigate the payment options available in addition to outright purchase. Most businesses now look to lease their office printers as a tax-efficient way to obtain their business printers and more. Leasing also provides an excellent upgrade path to ensure that the equipment purchased is kept up to date and at the cutting edge of current technology. 8. Aftersales Support Options When purchasing a business printer that will be used as part of a digital document workflow, it is critical to consider what will happen if the device fails. Modern business printers contain a large number of mechanical parts and, as a result, are almost certain to experience mechanical failure at some point. Aftersales support infrastructure will be in place at key office automation resellers, typically in the form of a full service agreement.A typical service agreement will cover the cost of all labour and parts needed to service the machine and is typically charged on a cost per print or cost per development basis. When selecting a supplier, it is a good idea to learn about their aftersales support options, how much they charge, and whether they service the equipment themselves or through a third party. 9. Compatibility Because business networks are complex systems comprised of many different technologies, it is critical to ensure that when adding a network capable office automation device, the hardware will be compatible with your existing systems. Leading office automation suppliers should be able to conduct pre-installation surveys to ensure that your multifunction business printer is compatible with your network and software applications. However, the majority of modern business printers are compatible with leading software and network hardware. More information about a device’s compatibility can usually be found in its product brochure. 10. Price Price is always an important consideration when purchasing any item, but market research has revealed that price is not always the primary consideration for many consumers when purchasing office automation. There are numerous business printer websites, so don’t be afraid to shop around for ballpark pricing on the type of business printer you’re looking for. However, keep in mind that with advances in…
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04/01/2023 0

All-In-One/Multifunction Printers vs. Single Function Printers

With so many printers available in Malaysia, deciding between a multifunction printer and a single-function printer can be difficult, especially if it’s your first time deciding. However, you must proceed with caution during the selection process to ensure that you purchase a printer that meets your requirements while remaining within your budget. Multifunction printers, like single-function printers, are classified as inkjet or laser. Inkjet printers excel at producing high-quality colour graphics, whereas laser printers excel at printing large amounts of text. Inkjet printers also require more maintenance than laser printers. Whether you need a quick laser printer for business or an inkjet printer to print photographs, you’ll always find a multifunction printer that produces laser or inkjet printouts. Multifunction vs. Single-function PrintersAside from printing, multifunction or all-in-one printers offer a variety of other functions. These printers can also scan, copy, and fax; many multifunction printers can perform all four of these functions. A multifunction device, which combines two or more devices into one, can help you save money and space if you need a fax machine, scanner, or copier. If you need to print, on the other hand, a multifunction printer will cost you more money for features you won’t use. If you do specific printing jobs that require high-quality images, a specialised single-function printer is probably the best option. Single-function machines are more expensive than multifunction machines, but they provide better quality. 1. VolumeIf you only plan on doing a limited amount of printing, a typical consumer inkjet printer should suffice. A laser printer, on the other hand, is ideal for businesses where multiple employees share a single printer or when large print runs are required on a regular basis. Laser printers are more cost-effective and better at handling high-volume print jobs when dealing with large-scale printing demands. Laser printers are typically larger and have larger print trays than inkjet printers; they also print much faster. This is critical when printing papers with hundreds of pages. 2. QualityLaser printers produce high-quality text pages, especially those with small letter sizes. A high-end inkjet printer, on the other hand, produces higher-quality pictures and images with complex colours. Inkjet printers effortlessly blend colours, whereas laser printers may have demarcation or lines when the colours change. 3. CostOn average, inkjet printers are less expensive than laser printers. Inkjet machines have lower maintenance costs because they use fewer consumables. However, you must also consider the total cost of ownership over the life of the printer. As a result, a laser printer is the best investment for high print volumes or long-term use. Because inkjet ink cartridges are relatively expensive, the real cost-per-page of a laser printer is generally lower than that of an inkjet printer. 4. NetworkingWhen purchasing a printer for a business, networking capabilities must be taken into account. If you want to reduce the number of cables in your workplace and make it easier to connect all of the network’s devices, look for a printer that supports wireless networking. Spending extra money on networking and wireless features is unnecessary if you only need to connect the printer to a single computer in a small office. In summaryBudget, output quality, and the type and quantity of printing you will be doing are all important factors in determining the type of printer that best suits your needs. Following the steps outlined above will allow you to determine whether a single-function or multifunction printer is best for you, as well as whether a laser or inkjet printer is the better option. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

04/01/2023 0

5 Benefits of Getting a Printer Lease for Your Business

When it comes to office management, budgeting is everything. Payroll, office supplies, equipment, and rent must all be balanced. How can you make the most of your budget while also providing your employees with the tools they need to succeed? You can invest the remaining capital on these tools and solutions to help your company grow by leasing a copier or printer. The printer or copier is one of the most important tools in your office. It is critical to effectively manage the costs associated with your print and copy requirements. The good news is that your office can lease a copier or printer. Let’s look at some of the advantages of leasing a copier or printer over purchasing one outright. 1) Saves Money UpfrontYou don’t have to spend thousands of dollars up front to get the equipment you need when you lease a copier or printer. Most leases do not require a downpayment from businesses, and if they do, it is insignificant in comparison to paying the full price upfront. The money you save can then be used to improve customer service and employee morale in other areas of your business. You could use the money saved to upgrade your phone system, improve your internet, invest in an after-hours answering service, improve your website design, or even get ergonomic chairs for your employees. 2) Manageable Payments for Easy BudgetingMost small to medium-sized businesses would benefit from a business class copier or printer, but the cost is out of their monthly budget. Smaller businesses can benefit from the latest technology by leasing equipment, maximising efficiency and lowering operating costs. Lease terms are flexible for businesses, but the average term is 48-63 months. Most businesses find these lease terms more feasible, and the regular refresh cycle they enable is more efficient and cost effective. There are certain times, however, when it’s necessary for clients to buy instead of lease, such as in the case of capital expenditures. Some government agencies, political campaigns, and schools must spend their budget within a set amount of time for tax or expiration reasons. 3) Repairs and UpgradesBecause of the rapid pace of technological advancement, leasing office equipment is a better option than purchasing one outright. To begin, most technology becomes obsolete within a few years, requiring you to purchase a new copier or printer every four to six years to keep up with changing technology. You could also keep using an old printer, but this will result in much higher maintenance and overall operating costs due to discontinued parts and increased toner scarcity over time. There are two benefits to leasing a copier or printer. To begin, leases are accompanied by a maintenance and service plan that provides assistance whenever it is required. Throughout the lease term, you will have access to a team of certified technicians who will respond to your needs. If you buy a copier or printer, it may come with a short-term warranty, but these warranties are notorious for having gaps in their coverage, so you may end up paying the bill in the end. The second advantage is that your lease provides a continuous refresh cycle, ensuring that you can upgrade your copier or printer with the most up-to-date technology at the lowest possible cost of operation. Instead of spending thousands of dollars on a machine that will only last five years, you can pay less money up front and get an upgraded device as newer technology becomes available. 4) Tax BenefitsEvery company looks for ways to reduce their tax bill, and leasing can help. Purchasing office equipment outright may result in the payment of an AMT (Alternative Minimum Tax), whereas leasing your equipment will not. Also, if you lease your printer (or any other piece of equipment), you can deduct the payments as business expenses at the end of the year without having to figure out how to calculate depreciation. 5) Improve Your Printing Environment and CapabilitiesOur Managed Print Services can help your organisation succeed whether you plan to take advantage of the benefits of office equipment leasing or you already have the equipment and need help maintaining it. We’ll take on the task of managing your print and copy requirements with Managed Print Services. We’ll set up your printing stations and begin remotely monitoring your devices after installation and training. To help you create the most cost-effective workflows for your organisation, we offer automatic toner delivery and replenishment, device diagnostics, and usage monitoring. Our team of experts will respond to maintenance or support requests within 4 hours or less. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

03/01/2023 0

What is Cloud Printing?

Cloud printing refers to printing that occurs over a network and through the cloud. A printer, for example, cannot connect to a smartphone or tablet, but a user may wish to print from these devices. Cloud printing enables any device to print to a printer via a cloud printing solution such as Hewlett-Packard ePrint or Microsoft Universal Print. Unfortunately, there is no universal solution for cloud printing, so it is up to the printer manufacturer or operating system, and not all printer manufacturers support cloud printing.   Note: Cloud printing may also be used commercially to allow users to print to more expensive printers like plotters and 3D printers.   Cloud printing security When you connect a printer to a network, it, like any other device, introduces additional security risks if not properly secured. Among these dangers are the following.   -A man-in-the-middle attack could see everything printed. -Someone could hack into the printer and print anything to the printer. -Any print job queued and stored on a server could be copied if the server storing that information was compromised. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296

03/01/2023 0

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