Tag: RICOH PHOTOCOPIER

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The Top Reasons to Buy a New Printer in 2023

While I don’t have access to real-time information, here are some general reasons why you might consider buying a new printer in 2023: Improved technology: Newer printer models often come with advanced features and technologies that can enhance your printing experience. This may include faster printing speeds, higher print resolutions, wireless connectivity options, mobile printing capabilities, and more. Cost savings: Newer printers are typically more energy-efficient, which can result in cost savings over time. They may also have more efficient ink or toner usage, reducing your overall printing expenses. Enhanced functionality: If your current printer lacks certain features or functionalities that are now available in newer models, upgrading to a new printer can provide you with expanded capabilities. This might include duplex printing, scanning, copying, faxing, or specialized printing options like wide-format or photo printing. Compatibility with modern devices and platforms: As technology evolves, newer printers are designed to be compatible with the latest devices and operating systems. This ensures seamless connectivity and easy integration with your computers, laptops, smartphones, or cloud storage platforms. Better print quality: Printers continually improve in terms of print quality, whether it’s sharper text or more vibrant and accurate colors. If your current printer doesn’t meet your desired print quality standards, upgrading to a newer model can provide you with improved output. Increased productivity: Newer printers often come with features designed to enhance productivity, such as automatic document feeders, larger paper trays, or faster printing speeds. These features can help streamline your printing tasks and save time in a busy office environment. Warranty and support: Purchasing a new printer typically comes with a warranty that provides you with peace of mind. In case of any issues or defects, you can rely on manufacturer support or repairs covered under the warranty. Long-term cost considerations: If your current printer is older and requires frequent repairs or replacement parts, it may be more cost-effective in the long run to invest in a new printer rather than continuously spending on maintenance and repairs. Security features: Newer printers often come equipped with advanced security features to protect against data breaches and unauthorized access. These features can include user authentication, secure printing, or encryption protocols. Environmental considerations: Newer printers are designed to be more environmentally friendly, with energy-saving features and options for recycling or eco-friendly printing practices. Upgrading to a new printer can align with your sustainability goals. Before making a purchasing decision, evaluate your specific needs, budget, and consider factors such as the expected print volume, required features, and ongoing maintenance costs. Additionally, reading product reviews, comparing different models, and seeking recommendations can help you make an informed decision. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296


19/01/2024 0

Copier Dealer vs. Manufacturer — Which Is Better to Purchase From

When deciding between purchasing from a copier dealer or directly from a manufacturer, there are several factors to consider. Here are some key points to help you make an informed decision: Product Selection: Copier dealers often carry a wide range of copier models from multiple manufacturers, giving you more options to choose from based on your specific needs. On the other hand, purchasing directly from a manufacturer limits your choices to their specific product lineup. Expertise and Support: Copier dealers typically have a team of knowledgeable sales representatives and technicians who are trained on various copier brands and models. They can provide personalized guidance, recommend the most suitable copier for your requirements, and offer ongoing support for installation, maintenance, and repairs. Manufacturer direct sales teams may also provide support, but their focus may be more on product sales rather than comprehensive service. Flexibility and Customization: Copier dealers are often more flexible when it comes to customizing copier solutions to meet your unique business needs. They can tailor lease agreements, service plans, and bundled offerings to fit your requirements. Manufacturer direct sales may have more limitations in terms of customization options. Pricing and Negotiation: Copier dealers may have more room for negotiation when it comes to pricing, especially if you’re purchasing multiple units or additional services. They can often provide competitive pricing and special promotions to win your business. Manufacturer direct sales may have set pricing structures with less flexibility for negotiation. Local Presence and Convenience: Copier dealers are typically local businesses with a physical presence in your area. This can be advantageous for on-site demonstrations, immediate service response, and face-to-face interactions. Manufacturer direct sales may require more remote communication and coordination, which can be challenging for urgent support needs. Warranty and Service Agreements: Both copier dealers and manufacturers offer warranties and service agreements, but the terms and coverage may vary. Consider the specific warranty and service terms provided by each option to ensure they meet your requirements for coverage, response time, and overall support. Long-Term Relationship: Developing a long-term relationship with a copier dealer can provide ongoing benefits. They can become familiar with your business needs, offer proactive recommendations for upgrades or replacements, and provide consistent support over time. Manufacturer direct sales may have a more transactional relationship, with less emphasis on long-term customer care. Ultimately, the choice between a copier dealer and a manufacturer depends on your specific needs and priorities. Consider factors such as product selection, expertise and support, flexibility, pricing, local presence, warranty and service agreements, and the potential for a long-term relationship. Research and compare options from both dealers and manufacturers to determine which best aligns with your requirements and preferences. *Other Model Available RICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296


17/01/2024 0

User Guide: How to handle error SC899-00

Machine testing phase Press the red button on the machine and wait until the machine is completely off, about 4 minutes. Unplug the LAN cable and turn on the machine. After the machine is on, try to use a photocopy and see if the warning is still there. The rare cases If errors still appear, call the IT technician to check the machine. If no errors appear on the screen, plug the LAN cable into the machine. If the error suddenly appears, try the next step. Method 1: follow i to iii again. On the machine, go to Printer (Classic) > Prints Job tab > View Job button > Select All > Delete Restart the machines. If the error still occurs, reinstalling the drivers from the PC that caused the error or reinstalling the drivers from the last PC that used the machine (I may not solve the issue here.) Method 2 You need to find the bad print job on all PCs that are connected to the machine by cancelling the print or clearing the print job. Restart the machine and wait to see if the error still appears. If the error appears again, follow the last step below. Method 3 Select Start, type cmd, and right-click the cmd “Run as Administrator”. TYPE CAREFULLY net stop spooler Then press Enter. del %systemroot%System32spooIprinters* /Q. Then press Enter . net start the spooler. Then press enter. Restart the PC and the machines.


06/10/2023 0

User Guide: How to set IP Static?

How to set a static IP Address Typically, the local Dynamic Host Configuration Protocol (DHCP) server will assign a dynamic IP address to a computer when it connects to the network. The only issue is that this configuration is subject to change whenever the computer is restarted or after the settings expire, which may result in the failure of services like port forwarding and remote desktop. A static network configuration is perfect for hosting services that other users can access across the network since it always keeps the same settings. You will learn how to set a static IP address (version 4) in this guide. Assign static IP address on Windows 11 from Settings On Windows 11, you can set a static IP address configuration from the Settings app for wireless and wired adapters. Set static IP address on Wi-Fi or Ethernet adapter To assign a static IP address configuration to a Wi-Fi or Ethernet adapter, use these steps: Open Settings on Windows 11. Click on Network & Internet. Click the Wi-Fi tab or Ethernet tab. Select the current network connection. Under the “IP settings” section, click the Edit button. Select the Manual option. Turn on the IPv4 toggle switch. Set a static IP address for Windows 11 – for example, 10.1.4.119. Specify a Subnet mask – for example, 255.255.255.0. Specify a Default Gateway address. Specify a Preferred DNS address (required). (Optional) Specify an “Alternate DNS” address. Use the “DNS over HTTPS” drop-down menu and select the Off option for the preferred and alternate addresses, but you can enable DoH with these options: Off: Transmits all DNS traffic without encryption. On (automatic template): Sends all DNS traffic with encryption. On (manual template): Allows you to specify a specific template. It is only required if the DNS service doesn’t work automatically or has a template that works as expected. Turn off the “Fallback to plaintext” toggle switch (if you enable DoH). Quick tip: If you enable this feature, the system will encrypt DNS traffic, but it allows queries to be sent without encryption. Click the Save button. Once you complete the steps, the static network configuration will apply to the computer. You can test the new settings by opening the web browser and loading a website. Assign static IP address on Windows 10 below from Control Panel On Windows 11, you can still use Control Panel to change the IP settings for Ethernet or Wi-Fi adapters. To assign a static IP configuration through the Control Panel, use these steps: Open Control Panel. Click on Network and Internet. Click on Network and Sharing Center. Click the Change adapter settings option on the left navigation pane. Right-click the network adapter and select the Properties option. Select the “Internet Protocol Version 4 (TCP/IPv4)” option. Click the Properties button. Select the “Use the following IP address” option. Assign the static IP address – for example, 10.1.4.119. Specify a Subnet mask. Typically, on a home network, the subnet mask is 255.255.255.0. Specify a Default gateway address – for example, 10.1.4.1 (Usually, your router’s address). Under the “Use the following DNS server addresses set Preferred DNS server” section, set the “Preferred DNS server address,” which is usually your router’s IP address or server IP address providing DNS resolutions (for example, 10.1.4.1). (Optional) Specify an “Alternative DNS server,” which the computer will use if it cannot reach the preferred DNS server. Click the OK button. Click the Close button again. Once you complete the steps, you can open the web browser and load a website to see if the configuration works.


03/10/2023 0

Guide MP C3503/5503: How to combined copying?

Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet a copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait originals   Landscape originals Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place the upside down. Originals read from left to right   Originals read from right to left   One-Sided Combine Combine several pages onto one side of a sheet.   There are six types of One-Sided Combine. 1 Sided 2 Originals -> Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals -> Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals -> Combine 1 Side Copies eight 1-sided originals to one side of a sheet. 2 Sided 2 Pages-> Combine 1 Side Copies one 2-sided originals to one side of a sheet. 2 Sided 4 Pages-> Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages-> Combine 1 Side Copies four 2-sided originals to one side of a sheet. How to? Press [Dup./Combine/Series] Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 1 Sides]. Select the number or originals to combine. Press [OK]. Select the paper size. Place the originals, and then press the [Start] key. Two-Sided Combine Combines various pages of original onto two sides of one sheet. There are six types of Two-Sided Combine. 1 Sided 4 Originals -> Combine 2 Side Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals -> Combine 2 Side Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals -> Combine 2 Side Copies 16 1-sided originals to one sheet with 8 pages per side. 1 Sided 4 Pages -> Combine 2 Side Copies two 2-sided originals to one sheet with 2 pages per side. 2 Sided 8 Pages -> Combine 2 Side Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages -> Combine 2 Side Copies eight 2-sided originals to one sheet with 8 pages per side. How to? Press [Dup./Combine/Series] Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy], and then press [OK]. Select the number or originals to combine. Press [OK]. Select the paper size. Place the originals, and then press the [Start] key.


26/09/2023 0
how to combined copying

Guide MP C3504/5504: How to combined copying?

Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet a copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait originals   Landscape originals Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place the upside down. Originals read from left to right   Originals read from right to left   One-Sided Combine Combine several pages onto one side of a sheet.   There are six types of One-Sided Combine. 1 Sided 2 Originals -> Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals -> Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals -> Combine 1 Side Copies eight 1-sided originals to one side of a sheet. 2 Sided 2 Pages-> Combine 1 Side Copies one 2-sided originals to one side of a sheet. 2 Sided 4 Pages-> Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages-> Combine 1 Side Copies four 2-sided originals to one side of a sheet.   Two-Sided Combine Combines various pages of original onto two sides of one sheet. There are six types of Two-Sided Combine. 1 Sided 4 Originals -> Combine 2 Side Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals -> Combine 2 Side Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals -> Combine 2 Side Copies 16 1-sided originals to one sheet with 8 pages per side. 1 Sided 4 Pages -> Combine 2 Side Copies two 2-sided originals to one sheet with 2 pages per side. 2 Sided 8 Pages -> Combine 2 Side Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages -> Combine 2 Side Copies eight 2-sided originals to one sheet with 8 pages per side.


26/09/2023 0

User Guide: Name and Functions of the Machine’s Control Panel

1. [Home] key Press to display the [Home] screen. For details, see “How to Use the [Home] Screen”. 2. Function keys No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages. For details, see “Configuring function keys”, Getting Started 3. Display panel Displays keys for each function, operation status, or messages. See “How to Use the Screens on the Control Panel”, Getting Started . 4. [Reset] key Press to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See “Registering Frequently Used Functions”, Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See “Changing the Default Functions of the Initial Screen”, Convenient Functions 6. [Interrupt] key Press to make interrupt copies. See “Interrupt Copy”, Copy/ Document Server. 7. Main power indicator The main power indicator goes on when you turn on the main power switch. 8. [Energy Saver] key Press to switch to and from Low Power mode or Sleep mode. See “Saving Energy”, Getting Started . When the machine is in Low Power mode, the [Energy Saver] key is lit. In Sleep mode, the [Energy Saver] key flashes slowly. 9. [Login/Logout] key Press to log in or log out. 10. [User Tools/Counter] key • User Tools Press to change the default settings to meet your requirements. See “Accessing User Tools”, Connecting the Machine/ System Settings . • Counter Press to check or print the counter value. See “Counter“, Maintenance and Specifications . You can find out where to order expendable supplies and where to call when a malfunction occurs. You can also print these details. See “Checking Inquiry Using the User Tools“, Maintenance and Specifications . 11. [Simple Screen] key Press to switch to the simple screen. See “Switching Screen Patterns“, Getting Started . 12. [ # ] key (Enter key) Press to confirm values entered or items specified. 13. [Start] key Press to start copying, printing, scanning, or sending. 14. [Sample Copy] key Press to make a single set of copies or prints to check print quality before making multiple sets. See “Sample Copy“, Copy/ Document Server . 15. [Stop] key Press to stop a job in progress, such as copying, scanning, faxing, or printing. 16. [Clear] key Press to delete a number entered. 17. Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. 18. [Check Status] key Press to check the machine’s system status, operational status of each function, and current jobs. You can also display the job history and the machine’s maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print . 20. Communicating indicator, Fax Received indicator, Confidential File indicator • Communicating indicator Lights continuously during data transmission and reception. • Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory. See “Substitute Reception”, Fax . • Confidential File indicator Lights continuously while personal box data is being received. Blinks while Memory Lock file is being received. See “Personal Boxes” and “Printing a File Received with Memory Lock”, Fax . 21. Media access lamp Lights up when a removable memory device is inserted in the media slot. 22. Media slots Use to insert an SD card or a USB flash memory device.


25/09/2023 0

3 Environmental Factors that Cause Issues for Your Multifunction Printer

Multifunction printers can be sensitive to certain environmental factors that can cause issues with their performance and reliability. Here are three common environmental factors that can affect multifunction printers: Temperature and Humidity: Multifunction printers are designed to operate within specific temperature and humidity ranges. Extreme temperatures or high humidity levels can impact the printer’s internal components and lead to issues like paper jams, image distortion, or even system failures. It’s important to keep the printer in a well-ventilated area with a controlled temperature and humidity level to ensure optimal performance. Dust and Debris: Dust and debris can accumulate inside the printer over time, especially if it is located in a dusty environment or near construction areas. Excessive dust can clog the printheads, paper feed mechanisms, and other internal parts of the printer, leading to print quality issues, paper jams, or malfunctions. Regular cleaning and maintenance, including using compressed air to remove dust from critical areas, can help prevent these problems. Power Surges and Electrical Interference: Power surges and electrical interference can pose a risk to multifunction printers. Sudden voltage spikes or electrical disturbances can damage the printer’s circuitry, resulting in malfunctions or complete failure. To protect the printer, it is advisable to use surge protectors or uninterruptible power supply (UPS) systems that provide stable power and safeguard against power fluctuations. To mitigate the impact of these environmental factors, here are some additional tips: Place the multifunction printer in a clean and dust-free area, away from direct sunlight, extreme heat sources, or areas prone to high humidity. Follow the manufacturer’s guidelines for temperature and humidity ranges suitable for the printer. Regularly clean the printer and its components according to the manufacturer’s recommendations. Use power protection devices, such as surge protectors or UPS systems, to safeguard the printer from power fluctuations and electrical disturbances. By paying attention to these environmental factors and taking preventive measures, you can help ensure the smooth operation and longevity of your multifunction printer. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296


19/06/2023 0

A4 Multifunction Printer is Taking Over

A4 multifunction printers are indeed becoming increasingly popular and are taking over the market for various reasons. Here are some key factors contributing to the growing popularity of A4 multifunction printers: Compact Size: A4 multifunction printers are designed to fit on a standard office desk or in small workspaces. Their compact size makes them a practical choice for businesses with limited office space. Versatility: A4 multifunction printers combine multiple functions into a single device, typically including printing, scanning, copying, and faxing. This versatility eliminates the need for separate devices, saving both space and costs. Cost-Effectiveness: A4 multifunction printers offer cost savings by consolidating multiple functions into one device. Businesses can reduce upfront costs, maintenance expenses, and consumable purchases (such as ink or toner) by investing in a single device rather than multiple separate machines. Efficiency and Productivity: A4 multifunction printers streamline office workflows by providing quick and easy access to essential functions. Users can print, scan, copy, and fax documents without the need to switch between different devices or software. This convenience helps improve overall productivity in the office. Connectivity and Integration: Modern A4 multifunction printers come with advanced connectivity options, such as Wi-Fi, Ethernet, and mobile printing capabilities. These features allow for seamless integration with various devices, including smartphones, tablets, and cloud services, enabling efficient document management and collaboration. Print Quality: A4 multifunction printers have evolved to offer high-quality print output, with advanced print technologies and resolution options. Many models support color printing, ensuring vibrant and professional-looking documents. Energy Efficiency: A4 multifunction printers often come with energy-saving features, such as automatic sleep mode and duplex printing (printing on both sides of the paper). These features help reduce energy consumption and contribute to environmental sustainability. Cost per Page: A4 multifunction printers typically offer competitive cost per page, especially when compared to smaller home printers. This is beneficial for businesses with regular or high-volume printing needs. As technology continues to advance, A4 multifunction printers are expected to further enhance their capabilities and functionalities. They provide a comprehensive solution for businesses seeking a versatile, space-saving, and cost-effective printing and document management system. *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296


16/06/2023 0

Inkjet Printers Used for Mass Production Print Projects

While inkjet printers are commonly used for everyday printing needs, they are typically not the preferred choice for mass production print projects due to certain limitations. Inkjet printers are better suited for small to medium-scale printing tasks. However, advancements in technology have led to the development of high-speed inkjet printers that are capable of handling larger print volumes. Here are some considerations regarding using inkjet printers for mass production print projects: Speed: Inkjet printers tend to be slower compared to other types of printers, such as laser printers. While there are high-speed inkjet printers available, they may still have limitations in terms of output compared to dedicated production printers. Cost Efficiency: Inkjet printing can be cost-effective for small print runs or personalized printing due to its versatility and ability to handle variable data. However, for large-scale mass production, the cost per page of inkjet printing may be higher compared to other technologies like offset printing. Print Quality: Inkjet printers are known for producing high-quality prints with vibrant colors and sharp details. However, the print quality of inkjet technology can vary depending on factors such as ink type, paper type, and printer resolution. It’s essential to choose the right combination of ink and paper to achieve the desired results. Maintenance and Downtime: Inkjet printers may require more frequent maintenance, such as printhead cleaning or ink cartridge replacement, especially during extended print runs. This can result in potential downtime and interruptions in mass production workflows. Paper Compatibility: Inkjet printers are generally more versatile in terms of paper handling compared to laser printers. They can handle a wide range of paper types and sizes, including specialty papers. This flexibility can be advantageous for specific print projects requiring different paper options. When considering mass production print projects, other printing technologies like offset printing or digital printing using toner-based devices may be more suitable. These technologies offer higher print speeds, cost efficiencies for large volumes, and better compatibility with various media types. However, inkjet technology continues to evolve, and there are inkjet systems available that are specifically designed for high-speed and high-volume production. It’s important to assess the specific requirements of your print project and consult with printing professionals to determine the most appropriate technology for your needs.  *Other Model AvailableRICOH MPC3503/ MPC5503 | RICOH MPC3504/ MPC5504 CONTACT US: 03-3341 6296 | 018-788 6296 | 018-228 6296


15/06/2023 0
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